Ratings based on 745 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
The Dean Dublin is the next great Jordan Peele film where a group of generally thirty something millennials are welcomed to perfectly curated rooms with vinyls, record players, and vintage furniture, only to be terrorized by a DJ from their 20’s they can no longer see but very much hear.
This is a fantastic place to stay with a 50/50 chance of not sleeping completely dependent on if you face the neighbouring nightclub. This really is the nightclub nightmare neighbour as they don’t stop playing music until roughly 3:00-3:30 EVERY night. They ended at 2:54am for us - just to be merciful.
Staff thought we would be fine facing the nightclub as we did push back to be moved and we were told, give it a go and we’ll see if you hate it later. Spoiler: we did.
Now our friends who stayed on the other side had a completely restful sleep and awoke ready for the day. Us on the other hand, emerged like what I imagine the club next doors floors feel like: worn out.
Comment from Hotel Management
11 Nov 2024 by Nai, Hotel Management
Thank you for your detailed feedback Adam, and I’m truly sorry to hear about the noise disturbance you experienced during your stay. We do our best to ensure that all our guests enjoy a restful experience, and I sincerely apologize that this was not the case for you.We understand that noise can be disruptive, especially when you're hoping for a peaceful night's sleep. As mentioned during your check-in, we do had quieter rooms available in our Townhouse building, and I regret that the room facing the nightclub didn’t meet your expectations. We will certainly take your feedback into consideration to better communicate this option in the future.I hope, despite the noise issues, you still found aspects of your stay enjoyable. We appreciate you taking the time to share your experience, and if you ever decide to return, we’d be happy to assist in ensuring a quieter room for you.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Nai, Hotel Management
Thanks for the brilliant rating Evy!
by A verified traveler
Posted 11 Oct 2024
Was a very nice place to stay. Do be aware of the nightclub right beside it. Best to make sure your room is not beside it
Comment from Hotel Management
21 Oct 2024 by Dave, Hotel Management
Thanks for the feedback Michael - we appreciate it!
by A verified traveler
Posted 8 Oct 2024
Excellent
Comment from Hotel Management
21 Oct 2024 by Dave, Hotel Management
Nice one thank you Liam
by A verified traveler
Posted 26 Sep 2024
The overnight noise from adjoining bar/club was unbearable. The Dean offered useless ear plugs. Completely unacceptable. Do not stay here. You will regret it regret it.
Comment from Hotel Management
4 Oct 2024 by Dave L , Hotel Management
Thanks for the feedback Russell - we are sorry for the difficulty sleeping. Please let us know if there is ever an opportunity to make it up to you in a quieter room.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
4 Oct 2024 by Dave, Hotel Management
Thanks for the reviw Javier
by A verified traveler
Posted 27 Aug 2024 on Hotels
It’s impossible to sleep in this hotel: the annoying and loud music from the night club below the rooms is unbearable. It felt like torture. Couldn’t sleep at all. This hotel needs to invest in insulation. The room is tiny. Also, even if in theory the reception is 24/7, the maintenance team is not available until 7:30. We almost lost our flight because of an issue with the seif and the lack of any personnel that have the master key or can fix it. It’s not a 4 star hotel. The only nice part of it is the sauna and outdoor pool which are not exceptional, but decent.
Comment from Hotel Management
2 Sep 2024 by Dave, Hotel Management
Thank you for the feedback Dana - we're sorry for the issues experienced. Please let us know if there is ever an opportunity to make it up to you. Many thanks,
by A verified traveler
Posted 26 Aug 2024
Everything was good. Nothing was too much trouble. Definitely stay there again.
Comment from Hotel Management
28 Aug 2024 by Grace, Hotel Management
Thank you for your amazing review Karen. We certainly hope to see you back soon!
by A verified traveler
Posted 23 Aug 2024
I loved the decor of the entire hotel - absolutely stunning. All the staff were accommodating. The hotel is in a prime location in Dublin. Despite being on the same street as many of the night clubs, the guesthouse part of the hotel was extremely quiet! Would definitely stay again.
Comment from Hotel Management
24 Aug 2024 by Naira, Hotel Management
Thank you so much for the fabulous review Kathryn - We hope to see you again very soon!
by A verified traveler
Posted 18 Aug 2024
Too loud-great hotel but you should warn guests about the nightclubs
Comment from Hotel Management
21 Aug 2024 by Dave L , Hotel Management
Thanks for the kind words David - we appreciate it. Please let us know if you have plans to return for a quieter room.
