Ratings based on 942 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Did not like that there was no guest laundry
by A verified traveler
Posted 17 Nov 2024
I liked everything at this property, the staff arranged our tours
by A verified traveler
Posted 17 Nov 2024
Central location, easily accessible.
Only downside our room over looked a late night bar playing loud music until earky hours
by A verified traveler
Posted 17 Nov 2024
Very loud night life around hotel. Very popular bar below, will be loud at night and not easy to sleep.
Comment from Hotel Management
26 Nov 2024 by Paula Pereira-Guest Service Manager, Hotel Management
Dear Henry,Thank you for sharing your feedback. We apologize for the inconvenience caused by the noise comming from the bar below the hotel. We are currently looking into ways to minimize the noise impact on our guests to ensure a more restful stay.We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a more seamless experience.Warm regards,
by A verified traveler
Posted 16 Nov 2024
Everything was perfect. Highly recommend and would definitely stay here again. Thank you 😊
Comment from Hotel Management
26 Nov 2024 by Paula Pereira-Guest Service Manager, Hotel Management
Dear Lisa,Thank you for taking the time to review your stay with us. On behalf of the whole team here at Holiday Inn Express Dublin City Centre, we are delighted to see you enjoyed your time with us. We hope to have the opportunity to welcome you back in the not too distant future!Best Wishes,
by A verified traveler
Posted 15 Nov 2024
Central Location
Comment from Hotel Management
26 Nov 2024 by Paula Pereira-Guest Service Manager, Hotel Management
Hi Thanks for taking the time to leave us such a great rate and we are glad you found our hotel to be so central. Myself and the team were delighted you enjoyed your visit and hope to welcome you back again in the future. Best Wishes,
by A verified traveler
Posted 15 Nov 2024
Nice property close to the city centre. Good breakfast included. Comfortable beds.
Comment from Hotel Management
26 Nov 2024 by Paula Pereira - Guest Service Manager, Hotel Management
Dear Aidan,Thank you for your kind review! We're delighted to hear that you enjoyed our hotel's convenient location, our comfortable beds and our diverse breakfast options. We hope to welcome you back for another pleasant stay in the futureBest regards,
by A verified traveler
Posted 14 Nov 2024
Perfect location. Very walkable to everything we wanted to do in Dublin. Rooms were clean and comfortable. Free breakfast was very good.
Comment from Hotel Management
26 Nov 2024 by Paula Pereira-Guest Service Manager, Hotel Management
Dear Samuel,Thank you for taking the time to review your stay with us. On behalf of the whole team here at Holiday Inn Express Dublin City Centre, we are delighted to see you enjoyed your time with us. We hope to have the opportunity to welcome you back in the not too distant future!Best Wishes,
by A verified traveler
Posted 11 Nov 2024
The staff at the O’Connell Street Holiday Inn are the best! They are very helpful and accommodating, going out of their way to make your stay pleasant. The location is convenient for walking around and I feel safe walking alone during the day- nighttime walking requires the same caution you would use in any large city.
Comment from Hotel Management
20 Nov 2024 by Paula Pereira-Guest Service Manager, Hotel Management
Dear Kathleen,Thank you for taking the time to review your stay with us. On behalf of the whole team here at Holiday Inn Express Dublin City Centre, we are delighted to see you enjoyed your time with us. We hope to have the opportunity to welcome you back in the not too distant future!Best Wishes,
by A verified traveler
Posted 11 Nov 2024
Location was excellent; the breakfast was hot and fresh every day; staff was lovely. Bathroom shower is TINY, communication is poor, keycards failed almost daily requiring us to visit reception to get them fixed. Overall, loved it, and would stay again.
Comment from Hotel Management
12 Nov 2024 by Paula Pereira-Guest Service Manager, Hotel Management
Hi william,Thank you for sharing your feedback. We're glad you appreciated our central location and our breakfast, but we're sorry to hear that certain aspects of your stay were less than ideal.We apologize for the inconvenience caused by the the shower and keycards failures.Your comments about the communication are also noted, and we'll work with our team to minimize such disturbances for our guests in the future.We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a more seamless experience.Warm regards,
