Ratings based on 631 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Amazing property with a great location. Will stay again. The staff were fantastic right from the moment we arrived and always helpful.
Comment from Hotel Management
8 Oct 2024 by PM, Hotel Management
Dear Paul, Thank you very much for your kind feedback. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We look forward to welcoming you back for another memorable experience. Best wishes. Guest Experience Manager.
by A verified traveler
Posted 30 Sep 2024
Love the place, entrance is very busy
Comment from Hotel Management
30 Sep 2024 by PM, Hotel Management
Dear Franco, ¡Thank you so much for sharing your impressions of your last visit to Relais Balcone di Giulietta! We are completly thrilled about your comment and we have already shared it with the rest of the team! We work every day to provide the best service and comments like yours show us that we are heading to the right direction. Once again, thank you for your feedback. We hope that your experience at our establishment will create many fond memories for you to look back on.I take this opportunity to send a warm greeting from Verona. Guest Experience Team.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
28 Sep 2024 by PM, Hotel Management
Grazie Tanya e ti aspettiamo a Verona. Guest Experience Team.
by A verified traveler
Posted 9 Sep 2024
It was terrific.
Comment from Hotel Management
13 Sep 2024 by PM, Hotel Management
Gentile Susan, che bello ricevere la tua recensione.Ti aspettiamo presto a Verona.Grazie. Guest Experience Team.
by A verified traveler
Posted 8 Sep 2024
A perfect place in the middle
In the middle of Verona. Hotel is modern, very clean and in a great location.
Comment from Hotel Management
9 Sep 2024 by PM, Hotel Management
Gentile Jeffrey, ti ringraziamo per aver scelto di trascorrere il tuo soggiorno presso il Relais Balcone di Giulietta e per aver voluto condividere con noi le tue opinioni riguardo il servizio offerto. È con grande piacere che leggiamo il tuo commento e siamo felici di apprendere che abbia gradito il tuo soggiorno presso la nostra struttura. Ti ringraziamo inoltre per aver menzionato la pulizia della struttura e la unicità della nostra location all'interno del cortile più romantico in Italia. Nel ringraziare ancora per le tue parole, ti invitiamo a tornare ancora da noi in futuro. Ti inviamo un caloroso saluto da Verona. Guest Experience Manager.
by A verified traveler
Posted 6 Sep 2024
Superb room and shower. Lovely staff. Great location for shopping and dining
Comment from Hotel Management
9 Sep 2024 by PM, Hotel Management
Gentile Simon, Grazie per averci fatto conoscere la tua opinione. Ci farebbe piacere poterti accogliere nuovamente nel nostro relais e offrirti un soggiorno decisamente più in linea con quelle che sono le nostre potenzialità. Nell'attesa, inviamo un caloroso saluto da Verona. Guest Experience Manager.
by A verified traveler
Posted 3 Sep 2024
Beautiful property and loved having access to the courtyard after hours.
Comment from Hotel Management
9 Sep 2024 by PM, Hotel Management
Gentile Nancy, Grazie per averci fatto conoscere la tua opinione. Siamo lieti che abbia trovato bella la nostra struttura all'interno del cortile più romantico in Italia. Ci farebbe piacere poterti accogliere nuovamente nel nostro relais. Nell'attesa, inviamo un caloroso saluto da Verona. Guest Experience Manager.
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by PM, Hotel Management
Gentile Jesus, Grazie per averci fatto conoscere la tua opinione. Ci farebbe piacere poterti accogliere nuovamente nel nostro relais. Nell'attesa, inviamo un caloroso saluto da Verona. Guest Experience Manager.
by A verified traveler
Posted 5 Aug 2024
My sister and I booked this hotel because of its nearness to a main square with lots of shopping and dining options. Little did we know that when booked, we were getting a hotel whose entrance is IN the Juliet balcony courtyard. We had private access after 7 pm. Phenomenal!
The staff was so incredibly kind and welcoming. We regretted that we had already booked the next few days in a different town as this location would have been worth extending our stay.
Comment from Hotel Management
12 Aug 2024 by PM, Hotel Management
Dear Melissa, Thank you very much for your kind feedback. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager.
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
12 Aug 2024 by PM, Hotel Management
Gentile Sean-Hector, ti aspettiamo a Verona.Grazie.Guest Experience Manager.
