Family friendly Hotels in Cipanas, West Java

"Worst hotel experience we have had in Indonesia. Bath leaked on the floor, strong smell of sewer/sewer gas in bathroom and room, dirty crib mattress and crib. Dinner in restaurant was poor - we were the only customers and had to wait nearly an hour for food. Which was cold. Egg in soup was cold and undercooked. Breakfast was also bad. 30 minute wait for coffee. Half our food never came. Definitely would not ever return here. "

"The resort location is quiet, clean air. Very peaceful environment. However, the cleanliness of the rooms are very bad. Cigarette and dust smell is very bad. Some garbages just thrown away in the garden. If the management care enough about cleanliness of the rooms and the garden, this resort will be a very good place to relax."

"Average hotel and stay but not dissapointing... Good enough"

"Room too old and light not bright enough caused room dark"

"First, we got a room with a noisy bathroom exhaust fan. We reported it and had to call many times and wait in total for almost 1 hour until someone arrive with a new fan. We asked for a new room because they will take some time to replace the fan and we wanted to take a shower soon. Why didn't they just offered us a new room from the beginning instead of making the guest waiting??? The new room is the same type on the upper floor. The bathroom has black moldy sealant on the bottom corners...

"No hot water. The shower when I turn on the water comes out dirty and smells. The shower broken. Toilet dirty. Not the same as on the pictures. Bed dirty. The phone not working. "