Ratings based on 396 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 7 Oct 2024
this hotel did not follow policies set forth by expedia/travelocity and caused an absurd situation that took over 2 hours to only partially** resolve since the issue occurred the same day as check in leaving no other choice. do not stay here- rooms are dirty with unmaintenanced repairs and staff is overly rude about their failures.
by A verified traveler
Posted 28 Sep 2024
Young man that checked me in was awesome, very good at customer service
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 17 Sep 2024
Oddly fast and efficient for checkin and checkout. That was a pleasant surprise
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 13 Sep 2024
Very friendly staff
by A verified traveler
Posted 9 Sep 2024
Fairly well maintained outside and staff very friendly. There AC in hallways didn't seem to be on/'working though and our room air was so damp...not sure if they need a dehumidifier or there was leak somewhere in building? Also, the tile floor entryway and bathroom in our room was sticky when we arrived and there was hair in bathroom and shower from prior guests. At Saturday breakfast, there was not enough silverware - they ran out of clean silverware so we had to walk back to our room to get spoons so we could eat our cereal. However, this hotel is the still the nicest and safest hotel in that immediate area and we will stay there again when visiting family. Other hotels are nearby dirty and have safety issues from what we have heard.
by A verified traveler
Posted 5 Sep 2024
Wonderful stay with our pup! They are dog friendly with plenty of room. Will be staying here again!
by A verified traveler
Posted 19 Aug 2024
Joseph at the front desk was extremely friendly and welcoming which was very much appreciated after we arrived at midnight after a 14 hour drive to check in. Room was large and clean, the only complaint I have is that the ceiling in the bathroom was leaking to the point there was a good amount of water on the toilet and floor which we noticed our last night there. The receptionist at the desk at check out was apologetic. I would definitely stay there again
