Ratings based on 1,211 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
The property was very quiet and safe. There’s not much around the area but since I had a rental car, I found it very convenient that parking was free. The staff is very friendly as well.
Comment from Hotel Management
11 Dec 2024 by Guest Relations Management , Hotel Management
Hi Ashley!Thank you for your feedback! We're so glad you enjoyed the peaceful and secure atmosphere of the property—it’s always wonderful to hear when guests feel comfortable during their stay. It’s great that the free parking added to your convenience, especially with your rental car. We’re also thrilled to hear that our team made a positive impression with their warm and friendly service. Your kind words mean a lot to us, and we hope to welcome you back again for another relaxing visit!
by A verified traveler
Posted 8 Dec 2024
Very nice and quiet!!
Comment from Hotel Management
9 Dec 2024 by Guest Relations Management , Hotel Management
Hi Rhonda,It's wonderful to know that you had a calm and pleasant stay! It's great to hear that you found a peaceful space to relax and unwind. We aim to create a calm atmosphere for our guests, and it's wonderful to hear that you felt that during your stay. Thank you for your lovely feedback! We look forward to having you back for another relaxing stay soon!
by A verified traveler
Posted 8 Dec 2024
Thanks
Comment from Hotel Management
9 Dec 2024 by Guest Relations Management , Hotel Management
Hi Rafael,We're overjoyed that you rated us flawlessly! I'm so glad you had a great time during your visit. Your feedback indicates that we're building a welcoming atmosphere. We can't wait to see you again!
by A verified traveler
Posted 8 Dec 2024
Our stay was good. Crystal, receptionist and shuttle driver made the stay very comfortable. She was super kind and helpful. Sephora, another staff was nice and prompt with getting us back to the airport! Great shuttle to and from airport! My only issue is there is nothing in the surrounding area of hotels to get something to eat, no fast food no chain restaurants! We stayed to visit the Ark Encounter and creation museum which seems to be the only thing to do! Overall I would stay here again
Comment from Hotel Management
9 Dec 2024 by Guest Relations Management , Hotel Management
Hi Coreen,We’re so happy to hear that your stay was enjoyable! It’s wonderful that Crystal’s warmth and helpfulness, along with Sephora’s prompt service, made your visit even more comfortable. We’re glad the shuttle service to and from the airport worked well for you—it’s great to know you found it convenient. We truly appreciate your feedback regarding the surrounding area, and we understand that dining options are important. We hope that your visit to the Ark Encounter and Creation Museum was memorable, and we look forward to welcoming you back for another stay in the future!
by A verified traveler from Wapakoneta
Posted 7 Dec 2024
Easy to get to and close to airport
Comment from Hotel Management
9 Dec 2024 by Guest Relations Management , Hotel Management
Hi Tony,It's wonderful to know that our location worked well for your journey! It's great that you found it easy to reach and near the airport, making your journey even smoother. We aim to give our guests a cozy and relaxing experience, and we're happy to hear we succeeded for you. We look forward to having you back for another enjoyable visit!
by A verified traveler
Posted 5 Dec 2024
In total it is good
Comment from Hotel Management
6 Dec 2024 by Guest Relations Management , Hotel Management
Hi Kussay!It’s wonderful to know you enjoyed your experience! We aim to make every stay enjoyable, and it truly means a lot to know we met your expectations. We hope you enjoyed the cozy accommodations and welcoming vibe during your stay. We can’t wait to have you back and ensure your next visit is even more enjoyable!
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Guest Relations Management , Hotel Management
Dear Brendan,We appreciate your rating, but we would want to know more about your visit. We strive to make our space welcoming and are always looking for ways to improve. Please let us know if we can improve your next visit. We hope to see you again!
by A verified traveler
Posted 3 Dec 2024
Seems to have been left to run its course a bit. Functional facilities and generally friendly staff.
Breakfast is good, but only paper plates and feeble plastic cutlery available.
Comment from Hotel Management
4 Dec 2024 by Guest Relations Management , Hotel Management
Hi V & H,We're happy that you loved the breakfast and the welcoming service from our staff, and that you found our facilities to be operational. We value your input on this and recognize how crucial little things like using the right tableware can make an event enjoyable. It is something we will think about as we work to make improvements. We hope to see you again soon, and your feedback helps us make sure we're living up to our guests' expectations.
by A verified traveler
Posted 2 Dec 2024
I enjoyed the quiet atmosphere. The only thing negative was 2 of our lamps would not work, probably needed new bulbs and the telephone was beeping a busy signal all night and had to unplug.
Comment from Hotel Management
3 Dec 2024 by Guest Relations Management , Hotel Management
Hi Kimberly!We’re so happy to hear you enjoyed the peaceful atmosphere during your stay! It’s always great to know our guests can relax and unwind. We appreciate you bringing the issues with the lamps and telephone to our attention. Our team will make sure these are checked and resolved for future guests. Thanks for sharing your feedback, and we hope to welcome you back soon for another comfortable and relaxing stay!
by A verified traveler
Posted 2 Dec 2024
Clean nice and gave us a wonderful welcome letter
Comment from Hotel Management
2 Dec 2024 by Guest Relations Management , Hotel Management
Hi Brandon,Thanks for the nice words! We're so glad you liked how clean and nice your room was. We always try to make our guests feel welcome, and it's great to hear that the letter made your stay better. We really look forward to having you back soon!
