Ratings based on 50 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
We had such a nice moment with Carlos ! He was really flexible, took some time to help us figuring out what was best to do in the city. My partner had a beautiful conversation with him on the nice terrasse that dominates the city. I am in love with the colorful decorations of the house. It is really central also so we could walk everywhere. So yes, really nice :)
by A verified traveler
Uber-lovely host, Carlos. Great roof terrace.
Posted 22 Apr 2024 on HotelsCarlos was super friendly. A fab free fruit cocktail on day 2, and- above and beyond- he brought our forgotten cables and plug to the bus station. How super-lovely. :) :)
Breakfast was yum, and the roof terrace was a great cool area ( in both senses of the word). Wifi for about 20 minutes a day though, either c 8 am or 11 p.m. It seemed.
Highly recommend
by A verified traveler
Posted 13 Feb 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by Carlos , Hotel Management
Muchísimas gracias y siempre estaré dispuesto a ayudar y brindar buen servicio.Saludos.
by A verified traveler
Posted 20 Nov 2023
Carlos was an amazing host and his home is super funky, clean and has a great view from the rooftop terrace. He was super helpful with any questions we had and was always available. We had a wonderful stay here and highly highly recommend staying at this casa when your in Cienfuegos. Thank you so much Carlos.
Comment from Hotel Management
20 Nov 2023 by Carlos, Hotel Management
Hola Celina.Mil gracias por tan lindo comentario, fue un placer para mí.Siempre trabajamos para dar lo mejor.Mil gracias nuevamente.Saludos carlos
by A verified traveler
Posted 6 Aug 2023
The place to stay in Cienfuegos! The location of Carlo's casa is perfect to explore the centre whilst providing an oasis from the heat of the city. Carlo alone makes this place the perfect casa but the brilliant breakfasts and excellent rooftop terrace also help. Carlo gave great tips and helped to organise changing money and a collectivo to Trinidad via El Nicho for a great day in the national park. Couldn't recommend more! Thank you Carlo!
Comment from Hotel Management
8 Aug 2023 by Carlos , Hotel Management
Hola Laurie.Muchísimas gracias por su opinión es siempre nuestro deseo que todos estén complacidos de su estancia en mi hostal y siempre será un placer recibirlos con cariño y amor.Muchas gracias por todo de todo corazón.Saludos y abrazos Carlos.
by A verified traveler
Posted 28 Jul 2023
Loved Casa de Banderas and the location was superb! The only we had to get used to was leaving the light on for the staircase because it was very dark. If youre looking for somewhere near the boulevard this is for you! Carlos was very accommodating and had quite the personality!
Comment from Hotel Management
29 Jul 2023 by Carlos, Hotel Management
Hola, muchísimas gracias por su opinión, me alegra que hallan tenido una agradable estancia en mi hostal,fueron muy amables también.Gracias por todo y saludos de Carlos desde cuba.Bendiciones!!!
by A verified traveler from essex
Posted 3 Feb 2023
Very helpful and lovely owner. Comfortable room.
Comment from Hotel Management
3 Feb 2023 by Carlos, Hotel Management
Muchas gracias por su reseña, siempre estaremos en disposición de ayudar y brindar un servicio de excelencia.Muchas gracias .
by A verified traveler
Amazing stay at very friendly casa’s owner
Posted 14 Sep 2022 on HotelsCarlos is an amazing host and his casa is just incredible! He has very well stocked fridge and airy and well-maintained rooftop. He helped to arrange both trip to see flamingos (highly recommend) and very convenient transfer to Trinidad with stop at a waterfall. The breakfast was served in nearby friendly casa run by Roberto and it was just excellent. Very fresh juice. Even though I was a solo traveller both Carlos and Roberto made me feel like at home! Muchos gracias!
by A verified traveler
Great location and nice host
Posted 19 Apr 2022 on HotelsNice house in very good location for visiting, Carlos is an amazing host provind useful information about Cienfuegos. He also helped us organising transportation to our next destination
Comment from Hotel Management
23 Apr 2022 by CARLOS, Hotel Management
Muchísimas gracias por su comentario, ha Sido un enorme placer poderlos ayudar y orientarlos para que conocieran mi ciudad.
Muchas gracias y buena suerte.
by A verified traveler
Posted 12 Apr 2022 on Hotels
Carlos was the most helpful, caring and funniest host that I had during my stay in Cuba. The property has amazing roof terrace, it is perfectly clean and the room had everything I needed, even a small balcony. A must stay if you are in Cienfuegos!
Comment from Hotel Management
12 Apr 2022 by Carlos, Hotel Management
Hola, gracias de todo corazón por tan lindo comentario, me encantó que hallan disfrutado de su tiempo en cienfuegos y que por suerte para mí eligieron mi casa, trabajo constantemente por brindar un servicio de excelencia porque mi razón de ser y de mi negocio son ustedes, siempre estaré dispuesto a brindarles lo mejor de mi y aconsejarlos en todo.
Muchas gracias y que vuelvan algún día.
Un abrazo caluroso de Carlos.
