Ratings based on 27 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Very good
by A verified traveler
Posted 4 Nov 2024
Everything was good
by A verified traveler
Posted 13 Aug 2024
by A verified traveler
Posted 19 May 2024
This property was one of the best stays in our vacation in Cuba. Starting with Manager Eleonor. She was awesome always attentive to our 2 year old daughter. Food was excellent, rooms spacious and clean. Nice family environment. This is a hidden gem. In our cuba visit stay in different places but I can say I had a better time and treatment than at Melia Varadero. Also Camilas House had the best Mojito I had in Cuba. Will go back again. The owners should be proud of their staff very hard working team and dedicated to customer service . And Eleonor is the best she knows the service industry. Thank you all at Camilas that made our stay wonderful.
by A verified traveler from Bralorne
Posted 14 Apr 2024
Vampire alert! The staff at the property are extremely aggressive about selling food and drink. They are like vampires trying to get blood when it comes to getting paid for said food and drink. We had a terrible experience by being bothered for money, constantly. That included paying for parking on the street, which should have been free. Nice location, but the staff are horrible.
by A verified traveler
Posted 13 Aug 2023
Fantastic location with direct access to the sea. Beautiful, comfortable and clean room with all the facilities you would need. They were very kind in changing the dates of our stay due to matters beyond our control and were able to book a taxi on our behalf and a guide to facilitate a tour of Cienfuegos. The staff were very good. We would definitely stay again. Slight negatives were that their menu was in USD making it very expensive for Cuban standards, although the food was a good quality and there seemed to be no hot water when we stayed but these factors would not stop us returning.
by A verified traveler
Posted 20 Apr 2023 on Hotels
by A verified traveler
Posted 27 Jul 2022 on Hotels
Comment from Hotel Management
29 Jul 2022 by Camila's support., Hotel Management
Muchas gracias por su visita. Fue un placer para nosotros tener visitantes como ustedes.
by A verified traveler from Oxford
Posted 25 Jan 2020
Lovely location and good restaurant. Lovely member of staff that did check-in helped us sort a shared taxi to Havana. The room rate was high though for the standard of room compared to elsewhere in Cuba and breakfast was extra and nothing special.
by A verified traveler from DALLAS TX. , us
Posted 8 May 2019
Loved the service! It was wonderful to be personally greeted by Solangel's warm smile and a welcome cocktail. We appreciated that she was always close by for recommendations on sights and to arrange transportation.
Comment from Hotel Management
16 May 2019 by Serguei, Hotel Management
Thanks you a lot.
