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Cadena Hostal Roberto Carlos

2.5 star property
Colonial guesthouse with a 24-hour front desk and a restaurant

Photo gallery for Cadena Hostal Roberto Carlos

Guests can enjoy a tranquil outdoor space with a table, chairs, and potted plants, offering a view of the city.
Stunning building facade with a classical architectural style, featuring a decorative arch and ornate details.
Enter a cozy space with a kitchen area featuring a sink, stove, and refrigerator.
Stroll through this charming corridor to a well-equipped kitchen with a stove, cabinets, and sink.
Relax under three shaded umbrellas on the sandy beach, overlooking the ocean.

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Cadena Hostal Roberto Carlos

Colonial guesthouse with a 24-hour front desk and a restaurant
This guesthouse features a restaurant, a bar/lounge, and WiFi in public areas. Self parking is free. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
Cadena Hostal Roberto Carlos offers 2 air-conditioned accommodations with safes. Accommodations offer separate dining areas. Digital television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Languages

English, Spanish

Add dates for prices

Property amenities

Activities nearby

  • Health/beauty spa
  • Theme park

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 5 per person
  • Fee for wireless internet in public areas: EUR 1 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 71112405961

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cadena Hostal Roberto Carlos Guesthouse Cienfuegos
Cadena Hostal Roberto Carlos Guesthouse
Cadena Hostal Roberto Carlos Cienfuegos
Cana Roberto Carlos house
Cadena Hostal Roberto Carlos Guesthouse
Cadena Hostal Roberto Carlos Cienfuegos
Cadena Hostal Roberto Carlos Guesthouse Cienfuegos

About the neighborhood

Map
Av 54 No 3922 e / 39 Y 41, Cienfuegos, Cienfuegos

What's nearby

  • El Bulevar - 1 min walk - 0.0 km
  • Jose Marti Park - 7 min walk - 0.6 km
  • Cienfuegos Cathedral - 9 min walk - 0.8 km
  • Tomas Terry Theater - 9 min walk - 0.8 km
  • Palacio de Valle - 5 min drive - 3.1 km

Restaurants

  • ‪El Palatino - ‬2 min walk
  • ‪El Tranvía - ‬6 min walk
  • ‪Restaurante El Espanol - ‬4 min walk
  • ‪Café “San Carlos” (Rústiko) - ‬6 min walk
  • ‪Taberna Bucanero - ‬6 min walk

Frequently asked questions

Is Cadena Hostal Roberto Carlos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cadena Hostal Roberto Carlos?

Self parking is free at this property.

What time is check-in at Cadena Hostal Roberto Carlos?

Check-in start time: 8:00 AM; Check-in end time: anytime.

What time is check-out at Cadena Hostal Roberto Carlos?

Check-out is at noon.

Where is Cadena Hostal Roberto Carlos located?

This guesthouse is situated in the city center.

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Cadena Hostal Roberto Carlos Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 97 reviews
Rating 8 - Good. 16 out of 97 reviews
Rating 6 - Okay. 0 out of 97 reviews
Rating 4 - Poor. 1 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, great people

Roberto was very friendly and helpful, thanks a lot for your very Warm welcome!
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was super friendly and helpful, nice place to stay
Stayed 2 nights in Jan 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful host who gave lots of advice and was able to organise travel for us. Good location and good value for money. Also has generator for power! Would recommend. Sol and Eliza
Stayed 2 nights in Mar 2025

10/10 Excellent

??????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great host Roberto, suggested good restaurants, transfers and many other things. Important: because of electricity generator you have wifi 24 hours. Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was super friendly and helped us with everything. Even when we had problems getting there he was making an effort to arrange our transport. Just great
Stayed 1 night in Feb 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and cool vibes on the terrace. Roberto was super helpful with everything and breakfast was great!
Stayed 1 night in Feb 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, though small, are cozy. Private bathrooms for each. But the host is magnificent and went out of his way to make us happy and welcome.
Stayed 2 nights in Jan 2025

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hosts Roberto & Daniel were amazing! Their lovely home was spacious, very clean and they were very welcoming. The breakfast was delicious especially the freshly made juices. They were very helpful to recommend a great restaurant for us for Christmas and organised our transport for Trinidad with a stop-over to the gorgeous El Nicho waterfalls. We loved staying with Roberto & Daniel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Addam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hosts, great room and location!

We had two nights staying with Roberto and Dani and they were very welcoming and helpful, even inviting us out one evening to watch a local music show with them which was brilliant. The apartment was also really nice and breakfast was good. Room was comfortable and the location was great. Would definitely recommend!
Stayed 3 nights in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right next to the center of the town and you can walk everywhere, is also really close to the Viazul bus station. Clean room and the host was super nice and helpful, great breakfast too
Stayed 3 nights in May 2023

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Roberto's property for 3 nights and I totally loved it. Roberto is very kind and helpful, as soon as I booked it, he sent me messages to help me to get to the property cheap and quick. During my stay, he served delicious breakfasts for only $5 USD. Furthermore, he told me tips how to get around Cienfuegos and the best places to eat or just enjoy the Cuban vibes. I absolutely recommend Roberto's place.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was very helpful and friendly. We had easy access to the living room from our room.
Stayed 5 nights in Jan 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked my stay at Robertos Casa. Unlike a lot of places in Cuba, the Casa was very clean and Roberto made it feel like home. He also helped me organizing my trip to the next city! Would highly recommend staying here.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Great location right in the middle of Cienfuegos, everything you'd want to see and experience is right on the doorstep. There are a bunch of fantastic restaurants down the road as well. Host was exceedingly helpful including organising a collectivo for a trip to El Nicho.
Stayed 3 nights in Oct 2023

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommended

Roberto was a great host, very friendly and helpful. Fair price for Cienfuegos, good location, very near from interest places. Strongly recommend
Stayed 2 nights in Jan 2023

10/10 Excellent

Chuen Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good. The place is clean and tidy. Many decorations are placed in casa. That makes the place more beautiful. All things are very well. I am highly recommended to stay there.
Stayed 1 night in Nov 2023

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Roberto for everything and having us. We can recommend Roberto and his house is very clean!
Stayed 2 nights in Nov 2023

8/10 Good

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 4 nights in Nov 2023

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very clean, there was airconditioning and all. But: the breakfast is not really worth the price. Also the rooms are very good but not extremely cozy. The bathroom is very tiny. All in all there is nothing very bad but it‘s just not the coziest place we‘ve been to in Cuba
Stayed 2 nights in Aug 2023

10/10 Excellent

Alexios

Liked: Staff & service
Accommodation in the city centre, near to all sightseeing you need to see. Restaurants and bars were also to visit on foot. Roberto Carlos is a very kind and helpful host! The breakfast was tasty and fresh ( 5€/person). After checking out we were also allowed to leave our baggage in the hostel until the late afternoon. The only negative aspects were that there was no shampoo or soap in the bathroom and especially the bathroom could have been cleaner. All in all a friendly and helpful host as well as a safe and central place to stay in Cienfuegos!
Stayed 1 night in Nov 2022

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para hospedarse en cien fuegos, cerca del parque jose marti, habitacion con baño, buen lueg

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa pulita,sicura,gradevole e confortante, Roberto il dueno della casa ottima persona,assistenza perfetta. Sono stato benissimo,un grazie a Roberto.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut gelegen nahe allen Sehenswürdigkeiten. Das Team hat uns toll unterstützt und uns viele Tipps gegeben. Cienfuegos ist in jedem Fall eine Reise wert.
Stayed 1 night in Mar 2025

10/10 Excellent

Argimiro Jesús

Liked: Staff & service, amenities, property conditions & facilities
Todo muy bien, limpísimo, Roberto atento todo el tiempo y listo para ayudar a todos, el alojamiento cómodo y tiene plan B para no sufrir los apagones. No perderse el Congris bajo las estrellas de su vecina, el mejor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vedeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon emplacement, au centre de la ville. Les hôtes sont sympathiques. Je recommande.
Stayed 1 night in Mar 2025