Ratings based on 133 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
Maide y Jhonny excelentes anfitriones. La comida muy bien preparada y la atención excepcional. La habitación muy cómoda, cuidan todos los detalles.
Comment from Hotel Management
16 Sep 2024 by Maide & Jonnys, Hotel Management
Ha sido un placer recibirle en su más reciente visita a Cienfuegos . La satisfacción del cliente es nuestra recompensa. Gracias por hacernos saber que todo estuvo perfecto durante su estancia y por otorgarnos tan inmejorable valoración. De ellas es fácil deducir que su estancia en nuestro hostal ha colmado sus mejores expectativas
by A verified traveler
Posted 11 Jun 2024
Vị trí đẹp, ngay trung tâm. Chủ nhà nhiệt tình. Bữa sáng ngon.
Comment from Hotel Management
11 Jun 2024 by Maide & Jonnys, Hotel Management
Gracias por compartir sus comentarios con nosotros, nos alegra que haya disfrutado su experiencia en casa. Nuestro objetivo es la satisfaccion de nuestros clientes.
by A verified traveler
Posted 23 May 2024 on Wotif
Great hosts, very clean, good food.
Comment from Hotel Management
23 May 2024 by Maide & Jonnys, Hotel Management
Gracias por elegirnos y por el tiempo que ha invertido en compartir su experiencia con nosotros.Estamos encantados de recibir comentarios tan positivos acerca de nuestro hostal e instalaciones, ideados para mimar a cada huésped, ofreciendo servicios de calidad. Nos alegra enormemente saber que ha disfrutado de estos días. Esperamos darle la bienvenida muy pronto a su casa en esta maravillosa ciudad
by A verified traveler
Posted 23 May 2024 on Hotels
Comment from Hotel Management
23 May 2024 by Maide & Jonnys, Hotel Management
Gracias por compartir su mas reciente experiencia con nosotros, nos alegra que haya disfrutado su experiencia en casa. Nuestro objetivo es la satisfaccion de nuestros clientes
by A verified traveler
Would recommend!
Posted 16 May 2024 on HotelsLovely hosts, great location, comfortable room, and a delicious breakfast! They even helped us arrange transportation to our next stop. We'd definitely come back :)
Comment from Hotel Management
16 May 2024 by Maide & Jonnys, Hotel Management
Gracias por hacernos llegar sus comentarios sobre su más reciente experiencia en nuestro hostal. Nos alegra haber sido calificados con la puntuación más alta. Esperamos que dentro de poco nos dé la oportunidad de volver a ser sus anfitriones. No dude en volver a disfrutar de las maravillas de Cienfuegos.
by A verified traveler
Posted 12 Mar 2024
Belle casa, récemment rénovée, grande chambre. Elle est bien située dans une rue tranquille mais à proximité des centres d'intérêts.
Maide et Jonnys sont très accueillants. On y mange très bien. Les déjeuners sont très copieux et Jonnys nous préparent de bons soupers variés et meilleurs que dans bien des restaurants.
Ce fût une belle découverte.
N'hésitez pas à réserver cette casa.
Comment from Hotel Management
17 Mar 2024 by Maide & Jonnys, Hotel Management
Estamos sumamente contentos de saber que tuvo una experiencia increíble durante su visita. Nuestro objetivo es siempre brindar un servicio excepcional y crear experiencias memorables para nuestros huéspedes. Agradecemos sinceramente sus amables palabras y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.
by A verified traveler
Posted 25 Feb 2024
The hosts Maida and her husband Jonny were warm friendly and welcoming. The place is all updated and the room was immaculately clean. The breakfast was delicious and when we go back to Cuba we plan to stay there.
Comment from Hotel Management
28 Feb 2024 by Maide & Jonnys, Hotel Management
Gracias por su comentario. Fue un placer recibirles en casa, siempre seran siempre bienvenidos, nos vemos pronto
by A verified traveler
A comfortable stay in beautiful Cienfuegos
Posted 23 Feb 2024 on HotelsNice, clean and comfortable rooms in a house with a nice rooftop deck. Located a short walk from downtown and the beautiful Cienfuegos waterfront where you'll see lots of old French architecture as I'm told this is the only city in Cuba that was built by the French, not the Spanish. Our hosts Meida and Johnny were very nice. The food was quite good. This was one of the better casas we stayed while traveling Cuba. Meida speaks english and between her and Johnny they were able to answer all our curiosities about the city, region and Cuba generally. If my next trip to Cuba takes me back to Cienfuegos - and it probably will - theirs be the first casa I look for an availability. A great addition on the way to or from popular Trinidad since most Viazul bus travel routes you through this beautiful city.
Comment from Hotel Management
28 Feb 2024 by Maide & Jonnys, Hotel Management
Gracias, nos alegra saber que fue una de las mejores casa donde estuvieron en su viaje por Cuba. Les esperamos en una proxima visita
by A verified traveler
A very plush place!
Posted 30 Sep 2023 on HotelsI had a very short stay as a stopover between buses. The location was key for me and only 10 minutes walk to the bus station. My hosts were very friendly and helpful. The house is really stunning and a shame I only had a few hours to experience it. Cienfuegos seems like a great place and worth spending more time here
Comment from Hotel Management
30 Sep 2023 by Maide&Jonnys , Hotel Management
Gracias por su comemtario.A pesar del poco tiempo que nos visito, nos alegra saber que disfruto su estadia en casa.
by A verified traveler
Not pleasant
Posted 2 Jul 2023 on HotelsWe were expecting to experience local hospitality but what we experienced was exploitation. The hosts seemed to push for any sort of extra service which they could charge extra for or take commission for. The room was decent in size but the sheets had holes or were yellowish. We asked for the towels to be changed as they were stained. But towels with the same stains kept making a reappearance! Toilet had an ugly smell. The only positive was the breakfast but even the water you asked with it was charged extra. The services they provided (eg daily tours) were not worth it as they were with very very old taxis that just couldn't go up small hills (we had to get off the taxi for it to restart). Overall we were happy to leave and not return again.
Comment from Hotel Management
2 Jul 2023 by Maide & Jonnys, Hotel Management
We are very sorry to read your opinion. But you definitely has the wrong house. His comment does not correspond to our hostel.We work very hard so that the clients who visit us leave home happy. We do not pressure our clients, on the contrary, we provide any possible help. The extra services we provide are optional at the request of the visitor. The sheets, towels and other bedding are not yellowed or have holes, on the contrary they are new. This is corroborated by all the previous comments.We regret your bad experience, but your comment does not match the services provided in our hostel.
