Ratings based on 13 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
Very friendly and caring host, cooling welcome drink, tasty breakfast, clean and spacious room. Host provided recommendations about activities and location of a very nice beach.
Idea for improvement: mosquito protection (we got bitten a lot during the night)
Comment from Hotel Management
7 Apr 2024 by Host, Hotel Management
gracias por escogernos
by A verified traveler
Comfortable and convenient Casa in Playa Larga
Posted 26 Mar 2024 on HotelsCasa Frank is a great choice if you’re staying in Playa Larga. It’s located right next to the bus station and a small cluster of shops, bars, and restaurants, and it’s ten minutes walk from Caletón with its beachfront restaurants. Our room was great, with comfortable beds and lots of space and two patios we could sit out on for drinks and some cards. Breakfast was $5 each and was incredible. The property has a swimming pool and jacuzzi but these currently aren’t operational - perfectly fair as they weren’t in the listing when we booked, but I imagine if these are brought back into use Casa Frank will be even better! There’s also a generator in case of electricity cutting out, which is handy.
Our only minor issue was that our host only had very limited English, but a translator was easy to get hold of for explaining trips etc we could book. Still, given English is listed as a host language we were a little surprised.
Comment from Hotel Management
26 Mar 2024 by Host, Hotel Management
gracias por escogernos
by A verified traveler
Posted 28 Jan 2024
Our room was large, clean and comfortable. Location is great, right near the square with a few local food stalls and close to Playa Larga - about ten minutes by foot. The breakfast (5 USD pp) is huge! It filled us for the day and helped massively with ensuring we kept to our budget. The ladies were all very friendly and accommodating.
Comment from Hotel Management
28 Jan 2024 by Host, Hotel Management
gracias por escogernos
by A verified traveler
Posted 17 Jan 2024
The highlight of this casa are the staff who are super friendly and helped organise tours. However, the casa itself is in a bit of no man’s land, it’s not near and dining options, nor the beach. The while both are walkable, there are so many options nearer the main town and beach that offer the same price. The only benefit of being further out would be being quiet, however the bar next door plays such loud music which many guests complained about. The rooms are basic, and the doors and windows don’t do much for soundproofing. The amenities listed make it sound appealing but unfortunately it just didn’t match up.
Comment from Hotel Management
17 Jan 2024 by Host, Hotel Management
gracias por escogernos , tomaremos sus comentarios,
by A verified traveler
we loved casa frank ,and certainly reccomend it
Posted 17 Apr 2023 on Hotelswe really enjoyed our stay with the family.they made us very welcome .breakfast was excellent.they arranged tours for us,which made our life easy.the room was large and we had the choice of two.we picked the top one which unfortunately, had low water pressure in the shower ,but hey so what.a friendly and helpfull family
Comment from Hotel Management
19 Apr 2023 by Casa Frank, Hotel Management
Hola Alan.Thank you for your great review.
by A verified traveler
Posted 28 Mar 2023
Casa Frank staff were always available and ready to help us. They even helped us book local tours and made a wonderful Torta for my wife's birthday celebration. Our room was newly renovared and had AC. The WIFI was bonus since our phone plans had hefty data fees. The schweinbucht beach had fine white sand and was shallow, warm and deserted during the weekdays until a few locals came late in the afternoon. The Zapata National park is pristine and the coral reefs are fantastic with many young immature fish. Cuba is a poor country so the local area is depressed and is backward in many ways, but Casa Frank is a comfortable place to stay and i know Casa Frank will do everything in their power to help you have an enjoyable vacation.
Comment from Hotel Management
2 Apr 2023 by Casa Frank, Hotel Management
Hola Keith.Thank you for your review!
by A verified traveler
Bon petit break à Playa Larga
Posted 28 Jan 2024 on HotelsAccueil agréable , disponibilité , propreté , un bon petit dèj .
Adresse tranquille , à conseiller
Comment from Hotel Management
28 Jan 2024 by Host, Hotel Management
gracias por escogernos
by A verified traveler
Posted 19 Jan 2024
Comment from Hotel Management
19 Jan 2024 by Host, Hotel Management
Gracias por escogernos,
by A verified traveler
Séjour playa larga
Posted 12 Jan 2024 on HotelsTrès bonne casa sur playa.
Comment from Hotel Management
13 Jan 2024 by Host, Hotel Management
gracias por escogernos
by A verified traveler
EXCELLENTE CASA
Posted 25 Mar 2020 on HotelsNous êtions deux couples et n'avons séjourné qu'une nuit; Super accueil avec Jus de fruit. Les chambres sont spacieuses et agréables avec grande terrasse.
Le diner et les petits déjeuners sont super copieux et excellents ! Casa à recommander
Comment from Hotel Management
27 Mar 2020 by Casa Frank, Hotel Management
Dear Alain,
Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!
