Ratings based on 955 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Roger, Hotel Management
Dear Clint,Thank you for taking the time to tell us about your experience at Holiday Inn Express SYRACUSE NORTH - AIRPORT AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Roger, Hotel Management
Patrick,Thank you for sharing your recent experience with The Holiday Inn Express and Suites Cicero. We hope you enjoyed your stay. If we can assist you with any future travel needs, please don't hesitate to reach out to us anytime.
by A verified traveler
Posted 18 Oct 2024
Visitin family in the area. It was clean comfortable and the staff was kind and helpful. Breakfast was yummy. . I will definitely stay here again.
Comment from Hotel Management
18 Oct 2024 by Roger, Hotel Management
Debra,We appreciate you taking the time to let us know about your recent stay at with The Holiday Inn Express and Suites in Cicero. Should you need assistance with any future accommodations, please reach out to us anytime.
by A verified traveler from Greenlawn
Posted 14 Oct 2024
Nice hotel, quiet and clean
Comment from Hotel Management
14 Oct 2024 by Roger, Hotel Management
Christine,Thank you for letting us know about your recent visit to the Holiday Inn Express and Suites. If there is anything we could have done to make your stay more enjoyable, please feel free to reach out to us anytime.
by A verified traveler from SNOHOMISH
Posted 9 Oct 2024
No complaints
Comment from Hotel Management
11 Oct 2024 by Roger, Hotel Management
Aaron,Thank you for sharing your recent experience at the Holiday Inn Express and Suites in Cicero. If we can assist you in any way with future accommodations, please feel free to reach out to us anytime.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Roger, Hotel Management
Steven,Thank you for letting us know about your recent visit. If there was anything we could have done to improve the service we provided, please feel free to reach out to us anytime.
by A verified traveler
Posted 1 Oct 2024
Easy efficient checkin. Very clean facility. Room immaculate and very large.
Comment from Hotel Management
4 Oct 2024 by Roger, Hotel Management
Len,Thank you for sharing your recent experience with the Holiday Inn Express and Suites Cicero. We hope you will reach out to us if we can assist you with any of your future travel needs.
by A verified traveler
Posted 29 Sep 2024
The property is very nice and the staff is very nice! We have stayed here a few times. Will go back.
Comment from Hotel Management
30 Sep 2024 by Roger, Hotel Management
Patricia,Thank you for taking the time to share your recent experience with the Holiday Inn Express and Suites in Cicero. If there is anything we can do to assist you with any of your future travel needs, please feel free to reach out to us anytime.
by A verified traveler
Posted 20 Sep 2024
There was no hair dryer in the room. When I called the front desk, the staff member on duty had no idea where extra hair dryers were. When I mentioned this issue on check out. A female staff member was very unprofessional in her tone and actions. Stating they didn’t have any hair dryers.
Comment from Hotel Management
23 Sep 2024 by Roger, Hotel Management
Catherine,Thank you for taking the time to let us know about the issues you encountered during your stay. I apologize for the inconvenience and hope this experience will not deter you from utilizing our services in the future.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Roger, Hotel Management
Nicolette,Thank you for taking the time to let us know about your recent visit to the Holiday Inn Express and Suites. We hope you enjoyed your stay. If we can assist you with any future accommodations, please don't hesitate to reach out to us anytime.
