Ratings based on 669 Verified Reviews

4.2 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Enjoyed free breakfast and location to everything we wanted to see. Great value and clean.
Comment from Hotel Management
7 Dec 2024 by 東横INN札幌すすきの交差点 くちこみ担当, Hotel Management
この度はご宿泊いただきまして誠にありがとうございました。数ある施設の中からお選びいただきましてありがとうございます。無料朝食、立地に関してお気に召して頂けまして大変嬉しく思います。また機会がありましたら、再度当ホテルをご利用頂けましたら幸いです。従業員一同、お待ち申し上げます。
5 out of 5
by A verified traveler

Posted 30 Aug 2024
Had a great stay. Rooms were quiet and the morning breakfast was good as well
Comment from Hotel Management
1 Sep 2024 by 東横INN札幌すすきの交差点 くちこみ担当, Hotel Management
この度は、数あるホテルの中より当ホテルにご宿泊頂き有難うございます。これからもお客様のご評価を励みに、よりご満足いただけるよう努力して参ります。是非またのお越しをスタッフ一同心よりお待ち申し上げます。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2024
4 out of 5
by A verified traveler

Posted 18 Jul 2024 on CheapTickets
My room is close to elevators, but not noisy.
5 out of 5
by A verified traveler

Posted 13 Mar 2024
Close to everything in Susukino. Aside from the firm profile of matresses, everything was perfect!
Comment from Hotel Management
14 May 2024 by 東横INN札幌すすきの交差点 くちこみ担当, Hotel Management
この度は東横INN札幌すすきの交差点をご利用頂きまして、誠にありがとうございます。また、お忙しい中口コミのご投稿ありがとうございます。頂戴致しました貴重なご意見をスタッフ間で共有し、よりよいサービス向上に努めて参ります。またのご利用をお待ちしております。
5 out of 5
by A verified traveler

Posted 5 Mar 2024
Cozy
Comment from Hotel Management
14 May 2024 by 東横INN札幌すすきの交差点 くちこみ担当, Hotel Management
この度は東横INN札幌すすきの交差点をご利用頂きまして、誠にありがとうございます。また、お忙しい中口コミのご投稿ありがとうございます。頂戴致しました貴重なご意見をスタッフ間で共有し、よりよいサービス向上に努めて参ります。またのご利用をお待ちしております。
4 out of 5
by A verified traveler

Good hotel

Posted 15 Feb 2024 on Hotels
Nice little hotel in a good location
Comment from Hotel Management
16 Feb 2024 by 東横INN札幌すすきの交差点 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
4 out of 5
by A verified traveler

Posted 12 Feb 2024
It was right in the center of the city and transportation was near by. Shopping in the area was close.
Comment from Hotel Management
18 Feb 2024 by 東横INN札幌すすきの交差点 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
4 out of 5
by A verified traveler

Posted 12 Feb 2024
Bed was big, but very hard. Small bedroom. From our room, we couldn't see anything except wall. Breakfast was very nice. Very closed to Susukino station.
Comment from Hotel Management
18 Feb 2024 by 東横INN札幌すすきの交差点 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
5 out of 5
by A verified traveler

Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by 東横INN札幌すすきの交差点 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。