Ratings based on 576 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Extremely convenient location with direct access to the underground walkway and shops. Susukino district is only a couple of blocks away with some amazing eateries. The staff were incredibly nice and helpful in holding our luggage for a couple of days as we did some out of town trips here and there.
by A verified traveler
Posted 8 Nov 2024
Thank you for your service. We are very grateful for being so accommodating to our needs. Your staff are excellent and friendly during our stay!
by A verified traveler
Posted 23 Oct 2024
I'm a fan of Japanese spa and there was a good one not too far from this hotel, literally in the heart of the city with all shops and restaurants around the hotel within walking distance. There's a mega Don Quijote shop literally opposite the hotel which is a bonus, as well as a Doutor (very nice coffee shop) literally downstairs.
The room was excellent and the cleanest I've experienced in Japan, which has high cleaning standards.
The Knot was perfect, I'll remember for next time I visit Sapporo, since I loved it.
by A verified traveler
Posted 22 Oct 2024
Perfect location to train station, restaurants and shops. Would stay there again and again!
by A verified traveler from honolulu
Posted 16 Oct 2024
Nice location. But the rooms had no phone. Luggage rack, or paper and pen. Interesting. It was nice to be in The middle of the city.
by A verified traveler
Posted 14 Oct 2024
Great location and clean
by A verified traveler
Posted 12 Oct 2024
Very walkable with lots of food options. Right on the underground passages. Our only complaint was the carpet needed cleaned as it had stains.
by A verified traveler
Posted 10 Oct 2024
Recommend keep hallway not too smell
by A verified traveler
Posted 29 Sep 2024
We stayed 5 nights. Breakfast was the same every day, prefer more variety. Food was delicious. Recommend coffee/tea availability only as an option. The location was ideal for day trips pickups.
