Ratings based on 1,284 Verified Reviews

4.5 out of 5
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler from Portland

This traveler left a rating score only Posted 28 Oct 2024
5 out of 5
by A verified traveler

Posted 27 Oct 2024
All good
4 out of 5
by A verified traveler

Posted 25 Oct 2024
We only have one complaint about the lounge which charged us a cover charge for a piano player who played for 10 minutes after we got there then went on an extended break. We had time for a drink and an appetizer but decided to leave when the pianist didn’t return after an hour or more
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Everything is good but I just think the bathroom is a little small. I’m 5’10” and I felt claustrophobic because the sink and shower and toilet were within arms reach of each other. Other than the bathroom, the bedroom was decent sized and comfortable to sleep on.
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Amazing cleanliness
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Spacious rooms, Starbucks on the ground floor, direct access to underground walkway to shops, restaurants and the station (very useful when it snows).
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Rooms were very clean and service was great!
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Room was large and clean and hotel with underground entrance to train station and shops was a big plus!!
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Excellent location and wonderful service. Hotel is connected to the underground subway and shopping arcades. The hotel offers a fantastic breakfast buffet at several restaurants onsite. We have returned to this hotel again and again because of everything it offers.