Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santa Cruz
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Front Manager, Hotel Management
Thank you for your positive rating. We appreciate your feedback. Looking forward to welcoming you back soon. Hotel Monterey La Soeur Osaka
by A verified traveler
Posted 27 Oct 2024
Nice place, friendly staff
Comment from Hotel Management
28 Oct 2024 by Hotel Monterey La Soeur Osaka Front Manage, Hotel Management
Thank you for your kind words about our hotel and staff. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon. Hotel Monterey La Soeur Osaka Front Manage
by A verified traveler
Posted 13 Sep 2024
Excellent
Comment from Hotel Management
15 Sep 2024 by Hotel Monterey La Soeur Osaka Front Manager, Hotel Management
Thank you for your positive feedback. We are delighted to hear you had an excellent experience at our hotel. We look forward to welcoming you back soon. Hotel Monterey La Soeur Osaka Front Manager
by A verified traveler
Posted 4 Sep 2024
Carpet was old and smelly, also the room
Comment from Hotel Management
6 Sep 2024 by front manager , Hotel Management
Thank you for sharing your feedback. We apologize for the inconvenience caused by the condition of the carpet in your room. Your comments are valuable for us to improve. Sincerely, Hotel Monterey La Soeur Osaka
by A verified traveler
Posted 30 Aug 2024
Beautiful hotel with excellent customer service in beautiful neighborhood.
Comment from Hotel Management
2 Sep 2024 by front manager , Hotel Management
Thank you for your kind review! We are delighted to hear that you enjoyed our beautiful hotel and excellent customer service in the lovely neighborhood. We hope to welcome you back soon. Warm regards,Hotel Monterey La Soeur Osaka.
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by ホテルモントレ ラ・スール大阪 フロントマネージャー, Hotel Management
この度はホテルモントレ ラ・スール大阪をご利用頂きまして誠にありがとうございました。高評価を頂きました事大変嬉しく存じます。お客様の声を励みに更なるサービスの向上に努めて参ります。再びお客様にご利用頂ける日をスタッフ一同心よりお待ち申し上げております。ホテルモントレ ラ・スール大阪 フロントマネージャー
by A verified traveler
Posted 8 Aug 2024
Staff is fantastic!
Comment from Hotel Management
10 Aug 2024 by Hotel Montrery La Soeur Osaka, Front Desk Manager., Hotel Management
thank you for your kind words about our fantastic staff! We are delighted to hear about your positive experience at our hotel. Looking forward to welcoming you back soon. Hotel Montrery La Soeur Osaka, Front Desk Manager.
by A verified traveler
Posted 2 Aug 2024
Nice firm beds and pillows..which I prefer. Good variety of toiletries
Comment from Hotel Management
2 Aug 2024 by Front Manager, Hotel Management
Thank you very much for staying at hotel Monterey la Soeur Osaka. we are very glad to receive your valuable review about facilities of this hotel. we are looking forward to seeing you again soon. Hotel Monterey La Soeur Osaka
by A verified traveler
Posted 27 Jul 2024
Hotel was right at the train station and centrally located to all the sights we wished to see in Osaka.
Comment from Hotel Management
30 Jul 2024 by Front Manager, Hotel Management
Thank you for highlighting our convenient location near the train station and attractions in Osaka. We are delighted to have met your expectations. Looking forward to welcoming you back soon. Hotel Monterey La Soeur Osaka
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
1 Aug 2024 by HOTEL MONTEREY LA SOEUR OSAKA , Front Desk Manager, Hotel Management
Thank you very much for staying at the HOTEL MONTEREY LA SOEUR OSAKA.
