Ratings based on 980 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
I really enjoyed my stay here! Staff is super nice and the rooms are quite spacious. Really recommend staying here
Comment from Hotel Management
21 Nov 2024 by HAMACHO HOTEL Kato, Hotel Management
Thank you very much for choosing Hamacho Hotel from among many hotels.We are very honored that you had a satisfactory stay with us.Thank you very much for your recommendation.If you ever plan to visit Tokyo again, please do not hesitate to come to HAMACHO HOTEL.All of us at HAMACHO HOTEL look forward to serving you again.
by A verified traveler
Posted 15 Nov 2024
High end, boutique style hotel with a nice bar and craft chocolate factory/cafe. Staff were incredibly helpful and friendly. Excellent customer service.Would highly recommend the hotel.
Comment from Hotel Management
21 Nov 2024 by HAMACHO HOTEL Kato, Hotel Management
Thank you very much for choosing Hamacho Hotel from among many hotels.We are very honored that you had a satisfactory stay with us.Thank you very much for your compliments about our chocolate store and our staff's service.If you ever plan to visit Tokyo again, please do not hesitate to come to HAMACHO HOTEL.All of us at HAMACHO HOTEL look forward to serving you again.
by A verified traveler
Posted 14 Nov 2024
Always a pleasant stay at Hamacho. The staff are very friendly and rooms are very comfortable and well maintained. A secret home in the heart of Tokyo!
by A verified traveler
Posted 12 Nov 2024
We only stayed here for one night but the room was clean but small. Good for one nigh. We didn’t have a chance to explore much since we arrived at night and left in the morning but it seemed to be a quiet neighborhood and very clean. Staff was very friendly and very accommodating to helping us with the luggage delivery service to our next hotel.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 9 Nov 2024
I love the terrace room so much and I had a little tea session there!
by A verified traveler
Posted 4 Nov 2024
Great place to stay - conveniently located!
by A verified traveler
Posted 30 Oct 2024
This was the best hotel we stayed at on our trip to Tokyo. It was a beautiful property, especially at night with its romantic lighting and occasional live music. It was convenienrly l ocated within 10 min of 2 stations, a 24 hour grocery across the street, and many dining options all within a few blocks. I do wish there was a convenience store a little closer, but having the 24 hour grocery was helpful. The staff was extremely helpful. The staff were so helpful when we needed directions, to get a taxi, and even storing our luggage the day we checked out. Our flight didn’t leave til the evening but they were able to hold all our luggage until we came back for it before our flight. They also offered a luggage delivery service, but you’ll have to do it at least one day in advance, no same day. The room was spacious for a Japanese hotel with a moderately sized bathroom. As some one who is accustomed to Western hotels this was an exceptional hotel for a fraction of western prices.
by A verified traveler
Posted 28 Oct 2024
Beautiful hotel. The staff were so helpful and kind. The property is a nice 20 min walk from the market, shopping arcade, and pontocho alley. The bus stop is just minutes away and takes you places like Gion, and Arashiyama. The subway station is also around the corner. In my opinion a great location. Overall we had a wonderful experience at this hotel.
Comment from Hotel Management
28 Oct 2024 by HAMACHO HOTEL Kato, Hotel Management
Thank you very much for choosing HAMACHO HOTEL among many hotels and staying with us.We are honored that you had a satisfactory stay with us.We hope you will stay at HAMACHO HOTEL again when you come back to Tokyo.All of us at Hamacho Hotel look forward to serving you.
by A verified traveler
Posted 28 Oct 2024
