Ratings based on 963 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Gabriel
Posted 25 Nov 2024
Nice and Clean.
Comment from Hotel Management
25 Nov 2024 by Hotel Management, Hotel Management
Thank you so much for your review based on your recent stay. We appreciate your kind words and will share them with our team. We hope that you choose to stay with us again the next time you are in the area.
by A verified traveler
Posted 24 Nov 2024
Convenient hotel near to trolley station. Yum yum donuts next to the hotel are a must, and Aunt Emma’s Restaurant has the best pancakes in SD!!
Comment from Hotel Management
24 Nov 2024 by Hotel Management, Hotel Management
Thank you so much for posting a review of your recent stay with the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you were satisfied with our hotel and the time you spent with us. We appreciate your positive review and would be more than happy to welcome you back again sometime soon.
by A verified traveler from San Gabriel
Posted 22 Nov 2024
Easy Access to Freeways.
Comment from Hotel Management
23 Nov 2024 by Hotel Management, Hotel Management
Thank you so much for posting a review of your recent stay with the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you were satisfied with our hotel and the time you spent with us. We appreciate your positive review and would be more than happy to welcome you back again sometime soon.
by A verified traveler
Posted 18 Nov 2024
will visit the hotel again.
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Thank you for your review. We are happy to hear that you were satisfied with your experience with us and that you will come back again soon. We look forward to your next visit.
by A verified traveler from federal way
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Hotel Management, Hotel Management
We appreciate you taking the time to provide a rating based on your recent stay with us. We apologize that your stay was less than perfect, and we wish we would have had the chance to correct any issue that was affecting your experience with us. We are striving to provide exceptional service on a consistent basis. We appreciate you choosing to stay at the Holiday Inn Express San Diego South Chula Vista during your visit to San Diego and we hope for a chance to regain your confidence in us. Hope to see you soon!
by A verified traveler
Posted 13 Nov 2024
I like the breakfast but not the construction people eating there.
Comment from Hotel Management
15 Nov 2024 by Hotel Management, Hotel Management
Thank you so much for posting a review of your recent stay with the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you enjoyed the breakfast while you were here. We have lots of guests that stay with us for all sorts of reasons and come down to enjoy our delicious breakfast before work. We are sorry to hear that this may have impacted your stay. We appreciate your positive review and would be more than happy to welcome you back again sometime soon.
by A verified traveler
Posted 4 Nov 2024
Property is under a big remodel . Not on the best part of town . No EV charging only reason I made the booking at this location . False advertising and I was not the only customer to complain about this . The front desk clerk even told the manager about this and they still have not had this taken down .
Comment from Hotel Management
7 Nov 2024 by Hotel Management, Hotel Management
Thank you for taking the time to provide us a review based on your recent stay with us. Yes, you are correct that we are undergoing a huge remodel that we are almost complete with. All guest rooms have been finished and we are currently working in the breakfast and lobby areas. We apologize about the EV charging station miscommunication. We have already requested Expedia to remove this and hope that they do soon as we do not have control to remove it personally. We hope that you do decide to stay with us again the next time you are in the area.
by A verified traveler
Posted 3 Nov 2024
It’s a well and clean environment the people are nice
Comment from Hotel Management
7 Nov 2024 by Hotel Management, Hotel Management
We are thankful for you taking the time to provide us with your feedback. We are so glad to hear that you enjoyed your stay with us. Our staff love to hear from our guests how we made their stay enjoyable. Look forward to having you stay again the next time you are in the area.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Hotel Management, Hotel Management
Thank you for your recent stay with us at the Holiday Inn Express San Diego South Chula Vista, and for your "5 Star" rating! We hope to see you again sometime soon!
by A verified traveler
Posted 31 Oct 2024
Loved all the renovations.
Comment from Hotel Management
31 Oct 2024 by Hotel Management, Hotel Management
Thanks for the awesome review! Our team reads these reviews daily and we are happy to see that you were satisfied with our renovations and the time you spent with us. I have shared your wonderful review and comments with all of our staff and we can't wait to see you again on your next trip to San Diego!
