Ratings based on 771 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2025
The man at the front desk was rude to other costumers and me after I got my keys the first room was not cleaned the bed was a mess and there was stuff all over the counter I went back and told him he had an attitude and changed me to a new room the new room smelled really bad and the bathroom was so gross I couldn’t even shower I didn’t trust the bed because of how bad the room was so I had to use the blankets I had with me to lay so I could sleep because it was that bad all in all this place was horrible and not worth $90 it wouldn’t even be worth $50 in my opinion oh and then don’t offer the breakfast like they say they do
by A verified traveler
Posted 21 Jan 2025
The TV was always glitching and wasn’t able to watch anything. There were roaches of all sizes crawling around the entire room. The refrigerator never cooled enough so my milk and food went bad.
by A verified traveler
Posted 18 Jan 2025
Reasonable price
Room/hotel was old - room had off putting smell, cracked sink bowl, loud AC/Heater unit, TV would freeze every several minutes, toilet tank would run excessively after being flushed. Elevator made grinding sound when stopping at 4th floor.
Comment from Hotel Management
19 Jan 2025 by Hotel Manager, Hotel Management
Dear Michael,Thank you for sharing your feedback. While we're glad you found our pricing reasonable, we’re truly sorry to hear about the issues you experienced during your stay. Your concerns about the room, amenities, and elevator are noted, and we’ll address them promptly to ensure better experiences in the future.SincerelyHotel Manager
by A verified traveler
Posted 18 Jan 2025
Good pricing
Comment from Hotel Management
19 Jan 2025 by Hotel Manager, Hotel Management
Dear John,Thank you for the 5/5 rating! We're thrilled to know you enjoyed your stay and found our pricing to be great value. Your satisfaction means a lot to us, and we look forward to hosting you again soon!SincerelyHotel Manager
by A verified traveler
Posted 18 Jan 2025
No breakfast
Comment from Hotel Management
18 Jan 2025 by Hotel Manager, Hotel Management
Dear Lewis, Thank you for your feedback. We apologize for the lack of breakfast during your stay. Due to ongoing renovations, our breakfast service has been temporarily affected. We understand the inconvenience this caused and appreciate your understanding. We hope to welcome you back once everything is fully restored. Sincerely, Hotel Manager
by A verified traveler
Posted 17 Jan 2025
No breakfast like it had on the page
Comment from Hotel Management
18 Jan 2025 by Hotel Manager, Hotel Management
Dear Jose, Thank you for your feedback. We apologize for the inconvenience caused by the absence of breakfast during your stay. Due to ongoing renovations, we have made temporary adjustments, and we regret that this affected your experience. We hope to offer a full breakfast again soon and appreciate your understanding. Sincerely, Hotel Manager
by A verified traveler
Posted 17 Jan 2025
The property was nice and clean. The rooms were cute and updated. The location was perfect, we could easily walk anywhere. The staff was very accommodating and just an overall great experience!
Comment from Hotel Management
18 Jan 2025 by Hotel Manager, Hotel Management
Dear Vanessa,Thank you for your fantastic 5/5 rating! We’re thrilled to hear you had such a great experience with us. It's wonderful that you enjoyed the clean and updated rooms, as well as the convenient location. We hope to welcome you back soon for another excellent stay!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Jan 2025
Payed more to stay here to find out there was only coffee no breakfast, worn out furniture, chipped paint. Not like the pictures.
Comment from Hotel Management
16 Jan 2025 by Hotel manager, Hotel Management
Dear Guest,We’re sorry your experience did not meet expectations. It’s disappointing to hear about the lack of breakfast, worn-out furniture, and discrepancies from the online photos. Your feedback is invaluable, and we’ll address these concerns to improve our offerings.We hope you’ll give us another chance in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Jan 2025
Comment from Hotel Management
13 Jan 2025 by Hotel manager, Hotel Management
Dear Osiris,Thank you for the perfect 5/5 rating! We’re thrilled to hear you had a wonderful stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional experience.Sincerely, Hotel Manager
by A verified traveler
Posted 12 Jan 2025
Dirty. Door stuck no coffee
Comment from Hotel Management
12 Jan 2025 by Hotel manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're sorry to hear about the cleanliness issues, stuck door, and lack of coffee during your stay. This is not the experience we aim to provide. Your concerns will be addressed immediately to ensure improvements. We hope to make it right in the future.Sincerely, Hotel Manager
