Ratings based on 828 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The bathroom
Very dangerous
Slipery the tub
Comment from Hotel Management
19 Nov 2024 by Laura Garde, Hotel Management
Dear guest,Thank you so much for choosing The Principal Madrid Hotel, it was a pleasure to assist you during yout stay. Kindly know we will take notes about the bathroom, thank you for sharing with us it help us to improve! We hope to see you again very soon.Best regards,Guest Experience Department.
by A verified traveler from Taguig
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Laura Garde, Hotel Management
Estimado cliente,Muchas gracias por escoger The Principal Madrid y por compartir su opinión. Nos alegra saber que le han gustado todos nuestros servicios. ¡Esperamos volver a verle muy pronto!Un saludo,Guest Experience Department.
by A verified traveler
Posted 3 Nov 2024
Good amenities and friendly staff.
Comment from Hotel Management
5 Nov 2024 by Laura Garde, Hotel Management
Dear guest,Thank you so much for choosing The Principal Madrid Hotel. We are glad to read that you liked our amenities and staff!! For us it was a pleasure to assist you during your stay. We hope to see you again very soon.Best regards,Guest Experience Department.
by A verified traveler from San Clemente
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Laura Garde, Hotel Management
Thank you so much for choosing The Principal Madrid Hotel and for sharing your experience with us, it help us to improve our services. We hope to see you again very soon.Best regards,Guest Experience Department.
by A verified traveler
Posted 30 Oct 2024
Beautiful hotel and surroundings
Super friendly staff on all levels
Comment from Hotel Management
31 Oct 2024 by Laura Garde, Hotel Management
Dear Guest,Thank you so much for choosing The Principal Madrid Hotel. We are very glad to read that you liked our hotel, staff and surroundings. We hope to see you again very soon. Best regards,Guest Experience Department.
by A verified traveler
Posted 23 Oct 2024
Outstanding service and overall amenities. Personalized attention from start to finish. A 10 on 10.
Comment from Hotel Management
24 Oct 2024 by Laura Garde, Hotel Management
Dear guest,Thank you so much for choosing The Principal Madrid Hotel. It was a pleasure to assist you during your stay! Our objective is to make every single guest feel like home. We hope to see you again very soon!Best regards,Guest Experience Department.
by A verified traveler
Posted 20 Oct 2024
Excellent
Comment from Hotel Management
22 Oct 2024 by Laura Garde, Hotel Management
Dear guest,Thank you so much for choosing The Principal Madrid Hotel. We are very happy to read that you liked our hotel and that was what you were expecting! We hope to see you again very soon!Best regards,Guest Experience Department.
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Laura Garde, Hotel Management
Dear guest,Thank you so much for taking the time to leave a review of your recent stay at The Principal Madrid Hotel. We are glad to read that you liked our services. We hope to see you again very soon.Best Regards,Guest Experience Department.
by A verified traveler from Miami
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Laura Garde, Hotel Management
Dear guest,Thank you so much for taking the time to leave us a review of your recent stay at The Principal Madrid Hotel. We hope to see you again very soon!Best Regards,Guest Experience Department.
