Ratings based on 980 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
The unique touches
Their individual approach to my needs
Went above and beyond
Comment from Hotel Management
5 Dec 2024 by Only YOU Boutique Hotel Madrid, Hotel Management
Dear Lisa,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards, Natalia MoraledaFront Desk Agent
by A verified traveler
Posted 1 Dec 2024
This was the best hotel experience I ever had. I will never stay anywhere else. The hotel felt like home to me. Smiling faces from everyone who works there. The food was the best food I’ve ever had. The shower was amazing. The interior design was exquisite. And the location can’t be beat. I was so sad to leave and I’m going to count down the days till I’m there again.
by A verified traveler from Las Piedras
Posted 28 Nov 2024
Small property, very clean, quiet, had a very good bar and restaurant. The staff was very knowledgeable, friendly and helpful. Very nice people, highly recommended
Comment from Hotel Management
2 Dec 2024 by Only YOU Boutique Hotel, Hotel Management
Dear Oscar,Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed the cleanliness, tranquility, and quality of our bar and restaurant. It’s great to know that our team made such a positive impression with their knowledge, friendliness, and helpfulness.Your kind words are greatly appreciated, and we are grateful for your recommendation. We look forward to welcoming you back in the future!Best regards, Natalia MoraledaFront Desk Agent
by A verified traveler
Posted 27 Nov 2024
The hotel is wonderful. A very prety building with a lot of nice places. Bar. Coffe Shop. Restaurant. Very good breakfast. You can walk or take a taxi to go around very easy. The only bad thing is that housekeeping doesnt speak Spanish or English and they clean the room at 2 o 3 oclock.
Comment from Hotel Management
2 Dec 2024 by Only YOU Boutique Hotel, Hotel Management
Estimada Isabel, Agradecemos mucho que haya compartido su experiencia con nosotros. Nos complace saber que disfrutó de la belleza de nuestro hotel, así como de nuestras instalaciones y el desayuno.Lamentamos que haya tenido inconvenientes con el servicio de limpieza. Tomamos muy en cuenta su comentario respecto a la barrera idiomática y los horarios de limpieza. Trabajaremos para mejorar estos aspectos y ofrecer una experiencia aún más satisfactoria a nuestros huéspedes.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.Saludos cordiales, Natalia MoraledaFront Desk Agent
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Only YOU Boutique Hotel Madrid, Hotel Management
Dear Roberto,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards, Natalia MoraledaFront Desk Agent
by A verified traveler
Posted 22 Nov 2024
Great experience at hotel. Lovely rooms. Great location to walk everywhere
Comment from Hotel Management
22 Nov 2024 by Only YOU Boutique, Hotel Management
Dear Lisa, Thank you for choosing Only YOU Boutique Hotel!We really appreciate your comment about the rooms and the central location. We hope to see you back very soon :)Best regards, Natalia MoraledaFront Desk Agent
by A verified traveler
Posted 15 Nov 2024
Muy buen servicio y bien ubicado
Comment from Hotel Management
16 Nov 2024 by Only YOU Boutique, Hotel Management
Estimado Alonso, Gracias por haber elegido Only YOU Boutique para su estancia en Madrid!Agradecemos sus comentarios hacia el personal y el hotel en general :)Le esperamos muy pronto!Saludos cordiales, Natalia MoraledaFront Desk Agent
by A verified traveler
Posted 13 Nov 2024
The room was not very clean, and the sheets felt itchy. I wouldn’t choose to stay here again."
by A verified traveler
Posted 12 Nov 2024
All good
Comment from Hotel Management
15 Nov 2024 by Only YOU Boutique Hotel Madrid, Hotel Management
Dear Maria,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards, Natalia MoraledaFront Desk Agent
by A verified traveler from Reading
Posted 11 Nov 2024
Lovely hotel and very well located. We were given some excellent recommendations for local restaurants by the lovely lady on reception.
Comment from Hotel Management
15 Nov 2024 by Only YOU Boutique Hotel Madrid, Hotel Management
Dear Lindsay,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards, Natalia MoraledaFront Desk Agent
