Ratings based on 134 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
Close to good food places. Right in the city. Would be staying here next time for sure.
Comment from Hotel Management
17 Sep 2024 by Silvia FEELATHOME, Hotel Management
Dear RahulThanks for trusting us Thank you so much for your 10/10 review! We're glad to hear you enjoyed the central location and the nearby restaurants. We look forward to welcoming you back for your next stay!
by A verified traveler
Posted 4 Aug 2024
Access to local transportation and metro. Quiet during the nights. comfortable and safe for a family.
Comment from Hotel Management
5 Aug 2024 by Sergio FEELATHOME, Hotel Management
Than k you for your review!We are so glad you enjoy with your family in our apartment. You are welcome to come back in your next visit to Madrid. Regards
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Silvia FEELATHOME, Hotel Management
Dear SergeyThank you so much for your perfect rating! We're thrilled to hear that you had an excellent stay at our apartment. It’s wonderful to know that everything met your expectations. We hope to welcome you back again soon for another great experience!Regards
by A verified traveler
Posted 25 Jul 2024
Perfect location to walk around the city from. The room was quiet, cold (in this hot weather!) and clean. There was clear communication and helpful recommendations.
Comment from Hotel Management
28 Jul 2024 by Carol - Feelathome, Hotel Management
Hi Colin,Thanks for your reciew. We are glad that you like apartment, Please contact us directly on your next visit to the city and we will become your stay in a memorial experience.Regards
by A verified traveler
Madrid Stay
Posted 9 Jun 2024 on HotelsThe stay was excellent. This property is very centrally located. There are 2 baggage storage near the property. I suggested them that if they can have couple of welcome water bottles that will be great, but other than that everything was awesome. Our apartment had access to roof terrace (pics added). Highly recommended.
Comment from Hotel Management
9 Jun 2024 by Sergio FEELATHOME, Hotel Management
Dear Samir!Thank you so much for your review. We are so glad that you liked the apartment and made your trip better!We hope that you can visit us again!
by A verified traveler
Chueca Jewell!
Posted 28 May 2024 on HotelsAmazing apartment in the excellent location of Chueca. This apartment was very well equipped with everything you need for a comfortable stay: iron, ironboard, washer & dryer machine, and a terrace.
Comment from Hotel Management
9 Jun 2024 by Sergio FEELATHOME, Hotel Management
Dear Andrés!Thank you so much for your review. We are so glad that you liked the apartment and the facilities that we offer.We hope that you can visit us again!
by A verified traveler from Phoenix
Posted 27 May 2024
Safe, quiet residential location away from the major tourist areas. 3-minute walk to the Chueca metro and 7 minutes to the Gran Via metro, which made it easy to get around Madrid. Liked that the San Anton market was nearby, which has a nice indoor food court and large grocery store. The unit also provided coffee for the coffee maker, and with an excellent bakery right around the corner, made it convenient for making breakfast or other meals. Unit comes with a compact washer/dryer combo if you need to do laundry. The only negative was uploading the check-in documents through the app did not work for me, so I finally had to take a picture and email it in. We stayed in a 1-bedroom unit, which was a little tight for our family of 4. However, it met all our needs and would stay here again.
Comment from Hotel Management
28 May 2024 by Silvia FEELATHOME, Hotel Management
Dear JackWe want to thanks you personally that you and your family chosed us for your recent stay.We are very happy you found the apartment great and you had a nice stay.We are hearing to welcome you again in a near futureRegards
by A verified traveler
Posted 24 May 2024
The property is nice and roomily
Comment from Hotel Management
24 May 2024 by Feelathome, Hotel Management
Dear Aleksandr.Thank you so much for take your time to score us.We are glad to know that you like the apartment and had a nice stay.Hope to welcome you again soon.
by A verified traveler
Posted 17 May 2024
Excellent option walkable to Gran Via (about 5min) and all main attraction from the center. Easy self check in. Communication with owners at all time via WhatsApp. Apartment is great, all appliances and amenities you might need. Highly recommended.
Comment from Hotel Management
17 May 2024 by Silvia FEELATHOME, Hotel Management
Dear RicardoThanks for your nice words!We want to thank your trust in us.We hope you will return very soonRegards
by A verified traveler
Good apartment with a great location
Posted 11 May 2024 on HotelsCheck in was a little stressful because we were given an incorrect access code into the building. I called them and they said they would email me the correct code, but I told them I was outside the door with no WiFi, then they gave it to me over the phone. Once in we were able to retrieve the cards to enter the unit. Unit was clean, furniture a little worn, but comfortable. Kitchen had good pots, pans, utensils, oil, salt and pepper which is nice to provide. Also gave us a pod for the washing machine. Bed was comfortable and there was plenty of storage. Guest booklet is a very nice touch which includes good information. Location was fantastic. Near grocery store, restaurants and sites. We had a couple of issues with the unit. Toilet stopped flushing in the middle of the night and coffee maker didn’t work. Since there is no one onsite you have to call or what’s app the apartment managers. They don’t open until 10:00am, but have an emergency service and a canned response. They did fix the toilet but never responded about the coffee maker not working properly. Improvement is needed with communication.
Comment from Hotel Management
12 May 2024 by Sergio, Hotel Management
Dear Gay, Thank you for your review. Despite the inconveniences that you mentioned, we see that the stay has been good.On the day of your arrival, the access code was changed to improve security, this usually changes according to the protocols but we do not have advance notice to inform clients.We will check with our emergency team to find out why no one answered their call and did not help them.After reviewing their conversations, we have not seen any information about the coffee maker, which is why we could not provide them with one that worked correctly.We apologize for the inconvenience and hope that you will give us another opportunity so that you can see that this is not usual in our apartments.All the best,Sergio. FEELATHOME
