Ratings based on 221 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Riverview
Posted 12 Oct 2024
Highly recommended
Comment from Hotel Management
15 Oct 2024 by Management, Hotel Management
Thank you so much for your review! We greatly appreciate your feedback!!
by A verified traveler
Posted 30 Jul 2024
Great location on a private beach. Great pool and on site restaurant. Beautiful view.
Comment from Hotel Management
30 Jul 2024 by Management, Hotel Management
Thank you so much for your review! We appreciate your feedback and we are glad you enjoyed your stay!
by A verified traveler
Posted 28 Jul 2024
Homeless ppl on the property, had to change rooms and ended up leaving 4 days early.
Comment from Hotel Management
31 Jul 2024 by Management, Hotel Management
We have taken your statement of seeing a “homeless person” on the property very seriously. We asked the maintenance staff and management, as well as security and our employees, if a homeless person was seen on the grounds because that would be an issue addressed immediately. The answer was no. We are sorry you did not report it at the time, in case it was a workman, and your fears could have been put to rest. We acknowledge you were not pleased with the initial ground floor unit. The next day, we showed you a second floor unit you said you were pleased with. You stayed in that unit for 4 nights, then left without notice 2 nights prior to your original departure date. After the initial move to another unit, you had no further contact with the front desk or expressed any issues to property personnel. When management chanced to see your companion dropping the key into the drop box, he confirmed that you were leaving, he was asked why, and he responded that he did not know. We appreciate your feedback and we are sorry if there was a concern you decided not to report. The comfort and safety of our guests is paramount. Thank you for staying with us.
by A verified traveler
Posted 20 Jul 2024
This was such a quiet relaxing place to be. Private beach was phenomenal. Met some awesome friendly people and the staff was more than helpful for our time!
Comment from Hotel Management
20 Jul 2024 by Management, Hotel Management
Thank you for your review! We really appreciate your feedback and will be sure to share with the staff!
by A verified traveler from Nanuet
Posted 7 Jul 2024
Safe and Quiet.
Comment from Hotel Management
20 Jul 2024 by Management, Hotel Management
Thank you for your review! We really appreciate your feedback!
by A verified traveler
Posted 29 May 2024
Nice environment, great managment team
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for your review! We are glad you enjoyed your stay and appreciate your feedback.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
27 May 2024 by Management, Hotel Management
Thank you so much for your review! We are happy that you enjoyed your stay and appreciate your feedback!
by A verified traveler
Posted 1 May 2024
The rooms appeared clean but the property is old and not maintained. There was paint chipping on the walls/ceilings, cracks in the walls and areas where there had been moisture which was poorly patched and painted over. The dining hours of operation online were not the actual hours of operation. The property is in an area where access to food is extremely limited. The beach area was quiet.
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for your feedback. We will be sure to pass your comments on to the HOA for them to review. We are sorry the restaurant did not keep posted hours. It is independently operated and not affiliated with the property. There is another restaurant down the beach at Mill Harbour, and two grocery stores, a McDonalds, a Subway and a Kentucky Fried Chicken within a few blocks of the property, to say nothing of the numerous restaurants in Christiansted, a five minute drive away, so we are not sure what was meant by “extremely limited,” but we would like to understand for future reference if you will share more specifically with us. Thank you.
by A verified traveler
Posted 21 Apr 2024
The location was excellent, and the property was clean. Disliked that the AC was not working. The fans were circulation hot air. In the bathroom there was hair on top and around the faucet in the bathroom. We couldn't get the sliding door open.
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for your feedback. We apologize that there were problems with the first unit, which we reported to maintenance and to housekeeping. In the meantime, we are glad that we were able to offer and immediately move you to another unit.
by A verified traveler
Posted 6 Apr 2024 on Hotels
Comment from Hotel Management
7 Apr 2024 by Bonita, Hotel Management
Thank you for your review and thank you for staying with us! We appreciate your feedback!
