4/10 Poor
Anna
Dec 7, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Firstly, I want to say how great the location is! It is walkable to lots of areas of CHCH.
I was situated in room 330/womans 4 bunk with ensuite, and unfortunately had the worst nights sleep I’ve had in a long time - not due to the other woman in my bunk, they were great! But due to the loud constant banging coming from the wooden hallway doors outside and the heat in the rooms. The rooms are not sound proofed at all and the old wooden doors are HEAVY so everytime someone used them (which was a lot) through the night they would BANG so loud it was like an earthquake in our room! I’m a heavy sleeper and this was waking me up every half hour at one point!
I contacted the after hours number to ask if there was anything that could be done (maybe get a door stop or even change rooms) as I had to be up at 5.30am - no answer to calls and no text back.
As well as not being soundproofed, the rooms aren’t fitted with any aircon or fans, and it was sooo hot!
I left early in the morning so didn’t see a staff member but also didn’t receive any communication back from the number I had been contacting overnight.
Anna
Stayed 1 night in Dec 2024