Ratings based on 195 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Good eatery street just behinds the hostel.
by A verified traveler
Posted 13 Apr 2024
Urbanz is located in the centre of the city, so all city facilities are within walking distance. Yet, no noises from the outside world find their way inside. Kitchen is well equipped, showers and toilets are plenty and clean. Beds are comfortable.
by A verified traveler
Posted 4 Apr 2024
In a fun area. Close to the riverfront. Great restaurants
by A verified traveler
Posted 21 Mar 2024
The place is in a great location, super close to downtown, very walkable. However the room was not what we had booked, the pictures and room were quite different. the room felt very unsafe, no windows or air flow, and the small skylight was another story from the roof. Overall didnt enjoy our stay.
by A verified traveler
Posted 17 Feb 2024 on Wotif
Did like being transferred to a quieter, larger ensuite room by very thoughtful staff. Hated initially being in the small ensuite opposite one of the main bathrooms with noisy banging doors going late into the night. This is a dud room.
by A verified traveler
Posted 26 Jan 2024 on Wotif
Got refused as id got left behind was allowed to stay had to find alternative accommodation at xtra xspence and trying to get refund was bad didn’t end up receiving my 129$ complete rip off staff where rude unhelpful and disrespectful worst service ever will be takeing this as far as I can to let people know off the worst service ever shame on you
by A verified traveler
Posted 26 Jan 2024 on Hotels
Central location. A good hostel.
by A verified traveler
Posted 2 Jan 2024 on Hotels
Good location, but smells like a locker room and old and drab.
by A verified traveler
Posted 17 Nov 2023
by A verified traveler from Montrose
Posted 17 Nov 2023
The staff was friendly, and the property was in a good location, and pretty clean for a hostel. The room had a harsh smell (paint/chemical), and was located next to a door for a stairwell. Every time the door closed there was a very loud click. This happened half a dozen times an hour. Knowing how loud that door is, they should have placed a storage room here instead of somewhere someone is supposed to sleep. I had earplugs in, and was still woken up by the loud click.
Comment from Hotel Management
18 Dec 2023 by Manager, Hotel Management
Thank you for your review. The smell could have been the new carpet that had just been laid. Some people like it and some don't but it has now gone away. The door click would have been from a fire door but this has now been adjusted.
