Ratings based on 758 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Served us perfectly for our 1-night stay by the Christchurch airport. Gave us a complimentary one-hour late checkout as well which was nice as we had an afternoon flight. Would recommend for sure!
Comment from Hotel Management
26 Nov 2024 by The Team at Novotel Christchurch Airport, Hotel Management
Kia Ora Taylor, Thank you for your great review of the Novotel Christchurch Airport!We hope to welcome you back for another stay soon. Kind Regards,
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Loved the outlook onto airport The bus to town convenient and to timetable Was able to have late checkout at no additional cost Only thing was the shower not very strong But would book again
Comment from Hotel Management
18 Nov 2024 by The Team at Novotel Christchurch Airport, Hotel Management
Thank you for the feed back we are so glad you enjoyed your stay with us and we do hope to see you again in the future.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
This hotel is in excellent shape. So convenient if you have to catch an early flight.
Comment from Hotel Management
18 Nov 2024 by The Team at Novotel Christchurch Airport, Hotel Management
Thank you for the feed back we are so glad you enjoyed your stay with us and we do hope to see you again in the future.
4 out of 5
by A verified traveler

Posted 5 Nov 2024
Comment from Hotel Management
11 Nov 2024 by The Team at Novotel Christchurch Airport, Hotel Management
Thank you for the feed back we are so glad you enjoyed your stay with us and we do hope to see you again in the future.
4 out of 5
by A verified traveler

Posted 2 Nov 2024
No Business Office for using a computer to print documents. The sixth floor dining area was great. Buffet breakfast buffet was outstanding.
Comment from Hotel Management
4 Nov 2024 by The Team at Novotel Christchurch Airport, Hotel Management
Kia Ora William, Thank you for taking the time to provide us with feedback from your stay here at the Novotel Christchurch Airport. We hope to welcome you back for another stay soon. Kind Regards,
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Best service
Comment from Hotel Management
3 Nov 2024 by The Team at Novotel Christchurch Airport, Hotel Management
Kia Ora Malcolm, Thank you for your great review of the Novotel Christchurch Airport!We hope to welcome you back for another stay soon. Kind Regards,
4 out of 5
by A verified traveler

Posted 27 Oct 2024
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Comment from Hotel Management
30 Oct 2024 by The Team at Novotel Christchurch Airport, Hotel Management
Thank you for the feedback we are happy to see you enjoyed your stay with us and we look forward to seeing you again in the future.
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Great place and rooms well looked after. Awesome view of the airport and southern alps from dining area
Comment from Hotel Management
30 Oct 2024 by The Team at Novotel Christchurch Airport, Hotel Management
Thank you for the feedback we are happy to see you enjoyed your stay with us and we look forward to seeing you again in the future.
5 out of 5
by A verified traveler

Posted 18 Oct 2024
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Comment from Hotel Management
20 Oct 2024 by The Team at Novotel Christchurch Airport, Hotel Management
Kia Ora Dane, Thank you for your great review of the Novotel Christchurch Airport!We hope to welcome you back for another stay soon. Kind Regards,
5 out of 5
by A verified traveler

Posted 17 Oct 2024
Staff were very helpful, food was good and the bed extremely comfortable.
Comment from Hotel Management
20 Oct 2024 by The Team at Novotel Christchurch Airport, Hotel Management
Kia Ora Christopher, Thank you for your great review of the Novotel Christchurch Airport!We hope to welcome you back for another stay soon. Kind Regards,