Ratings based on 136 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from NZ
Never again
Posted 23 Apr 2018
Pros: Location-handy to town
Cons: service,cleanliness,decor,everything needs upgrading and or cleaning or fixing
Location: close to city
Noone here when we arrived at 1.55pm and still no one here later in the afternon when we tried to check in -I had booked 3 rooms for 3 different groups and they had pre charged my credit card as much as they could prior to us arriving This has never happened before i have always been told this just a holding card as this is a small limit card I dont actually use it to pay my own accommodation or anyone elses I book and this has put the card into overdraught I was told they could only refund $300 a day they did this Fri and Mon so didnt get into credit status over the weekend -really angry about this its never happened before unacceptable, Place very very run down and not clean -had to ask for clean towels and loo paper, toliet not bolted down properly,sink taps also not attached properly,shower floor moved and leaked into the next door toliet, no dish cloth,rubbished not emptyed during the stay,furniture very shabby and worn out, property wasnt clean, bed roll together a issue - AWFUL PLACE VERY DISAPPOINTED.
by A verified traveler
Posted 20 Apr 2018 on Wotif
The rooms had a strange old food smell to them which was disappointing. Staff upon check in were great but terrible when we went to check out. We were pleased we had lots to do during the days so we literally used the room to sleep instead of spending time there during the day.
by A verified traveler from Hamilton NZ
Too far from city when you have no transport.
Posted 11 Mar 2018 on WotifStay was ok. No reading lights when in bed.
Room was old and could do with bringing up to date. Fresh paint job and tidy up. Shower curtains are out of date now.
by A verified traveler
Posted 6 Mar 2018
Office didn't open until 8.30am and i needed an iron.. but had to leave at 8am
by A verified traveler
Posted 1 Mar 2018 on Hotels
Recommended
for Everyoneby A verified traveler from Australia
Close to town centre
Posted 20 Feb 2018 on WotifThis is an older Motel probably in need of a face lift but considering the damage sustained to Christchurch it is understandable that refits are not a priority or a necessity. Friendly and helpful staff, clean amenities and close to CBD. Casino runs a courtesy bus to and from which is a bonus.
by A verified traveler from NI
Posted 12 Feb 2018 on Wotif
Pros: Staff were friendly & helpful.
Very tired & dated decor. Bedroom Curtains missing hooks with cellotape holding it to wall. Blobs of fat on wall behind oven. Bedlinen smelt of cigarette smoke.
by A verified traveler
A motel that needs proper housekeeping.
Posted 26 Nov 2017The beds are smelly. Beds not done everyday. Only fresh towels provided each day.
Bed bugs are present.
Comment from Hotel Management
2 Dec 2017 by John, Hotel Management
please read our housekeeping policy as we do not make beds everyday..
by A verified traveler
Bad
Posted 22 Nov 2017 on WotifNo cleaning.I requested many time but no room propservice
Comment from Hotel Management
24 Nov 2017 by Staff, Hotel Management
it is under our policy that we do not clean the room everyday, we only service the room with towels, rubbish bags etc.
by A verified traveler
Posted 25 Aug 2017 on Hotels
