Ratings based on 995 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Simple motel best for travelling in or out from and through Christchurch airport. Motel provides shuttle service to airport, good for car-free travel.
Comment from Hotel Management
16 Nov 2024 by Jill, Hotel Management
Thank you for the outstanding review on or property. We appreciate you taking the time to write the review and hope to see you back next time you visit Christchurch.
by A verified traveler
Posted 27 Oct 2024
We enjoyed our 2 night stay at the Airport Palms. We were able to add an extra night when bad weather meant we had to change our plans and they ran us to the airport even though it was earlier than they would usually start
Comment from Hotel Management
27 Oct 2024 by Jill, Hotel Management
Hi PeterThank you for taking the time to review Airport Palms, we truly appreciate you letting others know of your experience whilst staying with us.
by A verified traveler
Posted 25 Oct 2024
What a spotless and convenient motel. Best value for money. So happy I stayed here instead of the motels closer to the airport that cost twice as much. The owners were wonderful and took me to the supermarket after my flight was cancelled and I needed toiletries etc. My room was spotless with a great spa bath. They also have an airport shuttle. Amazing. I’ll definitely book again and recommend this motel to my colleagues and whānau. Thank you.
Comment from Hotel Management
25 Oct 2024 by Jill, Hotel Management
Hi ChelseaThank you so much for the outstanding review and letting others know of your amazing experience with us as Airport Palms Motel - we do try and go above & beyond.Hope you managed to get back to Wellington safely and without any further delays.
by A verified traveler
Posted 13 Oct 2024
Close to all the shops and well located. Room was nice and big and the place was pretty quiet.
Comment from Hotel Management
24 Oct 2024 by Jill, Hotel Management
We appreciate you taking the time to review our property and to let others know of your experience.
by A verified traveler
Posted 8 Oct 2024
Can’t say enough about the service. Owner went above and beyond helping us out.
Highly recommend. It was a perfect finish after a 6 week vacation.
Comment from Hotel Management
9 Oct 2024 by Nitish, Hotel Management
Thank you for your wonderful feedback! We’re so glad to hear that our service made your stay special after your long vacation. Your recommendation means a lot to us! We hope to welcome you back on your next adventure.
by A verified traveler
Posted 12 Sep 2024
Must be under new management. Last guests soap still on shelf in shower and bathroom not cleaned properly.
Comment from Hotel Management
12 Sep 2024 by Nitish, Hotel Management
Dear Marquissa,Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to [+64 033583078 or info@airportpalmsmotelchch.co.nz ] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Kind RegardsAirport Palms Motel
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Nitish, Hotel Management
Hi Dean,It was great meeting you and thank you for taking the time to post your review. We are pleased you enjoyed your stay and hope to see you again.Kind RegardsAirport Palms Motel
by A verified traveler
Posted 17 Jul 2024
n enjoyed my stay. Would stay again.The manager was extremely good
Comment from Hotel Management
19 Jul 2024 by Nitish, Hotel Management
Hey Sally,Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to us and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another enjoyable stay in the future.Warm RegardsAirport Palms Motel
by A verified traveler
Posted 15 Jul 2024
Place was fantastic but moisture level in unit was quite high as need a bigger extractor fan for tub.
Staff were lovely, place was very clean. All in all it was graat
Comment from Hotel Management
19 Jul 2024 by Nitish, Hotel Management
Hey Kim,Thank you for your recent stay with us and for taking the time to share your feedback. We're thrilled to hear that you found our place fantastic and that you enjoyed our lovely staff and the cleanliness of our facilities.We appreciate your feedback regarding the moisture level and the extractor fan in the unit. Your comments are valuable to us as we continuously strive to improve our accommodations. Rest assured, we will look into your suggestions to ensure a more comfortable experience for our guests.We hope to have the pleasure of welcoming you back for another great stay in the future. Please don't hesitate to contact us directly if there's anything more we can do to make your next visit even better.Warm RegardsAirport Palms Motel
