Ratings based on 1,882 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Very convenient
Comment from Hotel Management
24 Nov 2024 by Alisa, Hotel Management
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Team
by A verified traveler
Posted 3 Nov 2024
Awesome stay! Will be back again, close to everything
Comment from Hotel Management
5 Nov 2024 by Alisa, Hotel Management
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksThe Parque
by A verified traveler
Posted 18 Oct 2024
Good location and clean
Comment from Hotel Management
21 Oct 2024 by Alisa, Hotel Management
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Team
by A verified traveler
Posted 16 Oct 2024
Great location and friendly staff
Comment from Hotel Management
21 Oct 2024 by Alisa, Hotel Management
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Team
by A verified traveler
Posted 12 Oct 2024
They told me that I needed to contact them. I had a time so I can reserve parking in their parking lot when I looked on the website it said that they had parking lot when I got there. They says oh well our parking lot is full and you should let us know ahead of time just go park out on the street. Was very lucky to find one parking space. Not located in the best of neighborhoods.
Comment from Hotel Management
13 Oct 2024 by Alisa, Hotel Management
Hi Bruce, yes, parking is an issue for all inner city hotels. Hopefully next time- we will have a spare spot for you.ThanksSouthwark Team
by A verified traveler
Posted 9 Oct 2024
Double booked my room
by A verified traveler
Posted 25 Sep 2024
We stayed for 1 night. The room was really spacious and clean. Nice comfortable beds, bathroom was spacious and very clean. We really enjoyed our stay, staff are very nice and friendly. Really quiet at night. No had no issues.We will come back and stay for longer. Thanks team keep it up.
Comment from Hotel Management
29 Sep 2024 by Alisa, Hotel Management
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Team
by A verified traveler from Honolulu
Posted 3 Sep 2024
Same as I posted in Google Reviews:
The hotel is great for its price! Modest, clean, affordable and a great location. I truly appreciate that they have a complete set of amenities, even the simple ones such as coffee, tea, and chocolate drink which there is a generous amount. The reception is very informative and very helpful.
I just spent my entire day walking and exploring and I'm so glad the hotel is surrounded by the botanical garden, riverside market, restaurants, and you can find mini marts all over the place. Super close to the Intercity bus stop also!
Comment from Hotel Management
9 Sep 2024 by Alisa, Hotel Management
Hi Katrina, thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Team
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Alisa, Hotel Management
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Team
by A verified traveler
Posted 29 Aug 2024
The 2 bedrooms executive apartment is big, clean and Southwark is within walking distance to the bus depot and city center but there is only 1 central heater for the whole apartment so some areas can be cold or other area hot! ( we stayed in winter) and also the sky window in the living room leaks when it rained.
Comment from Hotel Management
29 Aug 2024 by Alisa, Hotel Management
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Team
