Ratings based on 983 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The hotel had introduced paid parking since our last stay, and this wasn't obvious when we booked. We would have chosen a different hotel if we had realised. Its a shame as we have used this hotel several times due to its central location (to Chch overall, not to the city centre) and easy parking. We will just have to choose somewhere else in the future.
by A verified traveler
Posted 19 Nov 2024
Very clean, lots of parking spaces, property a little outdated
by A verified traveler
Posted 18 Nov 2024
When we got into our room, we found the toilet was not cleaned at all and we could see disgusting stains on the seat also some hair on the towels. Asked room service to clean and the lady who came for cleaning was very nice and cleaned all the toilet area and changed the towels.
The reception was not helpful even during the check in didn't give us any advise on the parking area and that we needed to pay for the daily park there. Location was good and just walk to the centre.
by A verified traveler
Posted 10 Nov 2024
It will be super great if there's a swimming pool with spa/sauna for old guests.
Comment from Hotel Management
16 Nov 2024 by Rydges Latimer, Hotel Management
Dear Eleni,Thank you for the time and effort you put in to writing this review. We have taken your recommendation into consideration.We appreciate your long-term support and patronage.Kind regards,
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Rydges Latimer, Hotel Management
Dear Corey,Thank you for rating us 5 out of 5!We look forward to welcoming you back in the future Kind regards,
by A verified traveler from Fallbrook
Posted 10 Nov 2024
Great location - great onsite bar and restaurant. Easy walking to Riverside Market.
Comment from Hotel Management
16 Nov 2024 by Rydges Latimer, Hotel Management
Dear Samuel,Thank you for rating us 5 out or 5!We are delighted to know that you enjoyed your stay with us.We look forward to seeing you again in the future.Kind regards,
by A verified traveler
Posted 7 Nov 2024
Up to international standard - quiet and
pleasant over looking a park ! Reliable
Comment from Hotel Management
16 Nov 2024 by Rydges Latimer, Hotel Management
Kia Ora Anna,Thank you for rating us 5 out of 5!We are pleased to know that you enjoyed your stay with us.We would love to welcome you back in the future.Kind regards,
by A verified traveler from FLAT BUSH
Posted 1 Nov 2024
The property is well located, within walking distance of the CBD, clean and spacious rooms and friendly staff.
Comment from Hotel Management
16 Nov 2024 by Rydges Latimer, Hotel Management
Dear Shahnaz,We would like to thank you for your time and effort you put into writing review.We are pleased to know that you had a great stay here.We are eager to welcome you back in the future.Kind regards,
by A verified traveler
Posted 30 Oct 2024
Absolutely loved staying here, everything was very nice and relaxing!
Comment from Hotel Management
16 Nov 2024 by Rydges Latimer, Hotel Management
Kia Ora Simone,Thank you for staying with us. We are delighted to know that you loved your stay.We look forward to seeing you again in the future.Kind regards,
by A verified traveler
Posted 16 Oct 2024
Excellent spot and clean comfortable hotel. Will definitely be back.
Comment from Hotel Management
27 Oct 2024 by Rydges Latimer, Hotel Management
Dear Louise,Thank you for rating us 5 out of 5! It was our pleasure to host you and would love to welcome you back in the future.Kind regards,
