Ratings based on 766 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Staff were friendly, helpful and apartment suite was big and comfortable
by A verified traveler
Posted 26 Nov 2024
Great place with great access to down town
by A verified traveler
Posted 24 Nov 2024
the staff are always so nice and make me and my partner who stay here frequently feel so welcomed! the rooms are absolutely gorgeous and they feel like a home away from home. there's lots of shops and places to eat quite close by as well. absolutely recommend :)
by A verified traveler
Posted 18 Nov 2024
Very friendly and helpful staff.
by A verified traveler
Posted 14 Nov 2024
Excellent location near inner city. Christchurch is amazing beautiful with some of the best food in the world. Great movie theatre across from the bus station.
by A verified traveler
Posted 6 Nov 2024
Can you add a PowerPoint for hair straighteners into the bathroom. Was really inconvenient having to do it in the bedroom. Otherwise, the room was beautiful, amenities great, service was very friendly!
Comment from Hotel Management
12 Nov 2024 by Lahiru , Hotel Management
Hi Samantha,Thank you for sharing your feedback. We truly value your input and have taken it onboard as we continuously strive to improve. We're pleased to hear that you enjoyed the friendly service and amenities we offer, and we will certainly look into making the necessary changes based on your suggestions.Warm regards,LahiruHotel Manager
by A verified traveler
Posted 26 Oct 2024
lovely spacious apartments and classy feel about the place. Would be good if the TV could access streaming services even just the free ones.
Comment from Hotel Management
12 Nov 2024 by Lahiru, Hotel Management
Hi Meryn,Thank you for your kind feedback. We are delighted to hear that you enjoyed our spacious rooms and the friendly service, and we truly appreciate your positive comments. We’re excited to inform you that we will soon be upgrading our TV system to include casting capabilities. We hope to have the pleasure of welcoming you back to Fino to experience this new feature during your next stay.Warm regardsLahiruHotel Manager.
by A verified traveler
Posted 7 Oct 2024
We had a nice one night stay although a bit of noise from next room and corridor
Good location
Comment from Hotel Management
7 Oct 2024 by Kat, Hotel Management
Hi JoanneThank you for your feedback! We're glad to hear you enjoyed your stay and found our location convenient. We apologize for the noise from neighboring rooms and the corridor—it’s something we’re always working to improve. We hope to welcome you back for an even better experience next time!Best RegardsKatDuty Manager
by A verified traveler
Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by Kat, Hotel Management
Hi AshleyTahnk you for the perfect rating.Your satisfaction means a lot to us!Best RegardsKat Fino Duty Manager
by A verified traveler
Great location and friendly staff
Posted 17 Aug 2024 on HotelsEasy walk to the town. Spacious apartment. Friendly staff
Comment from Hotel Management
6 Sep 2024 by KAT, Hotel Management
HiThanks for the great review! We’re glad you liked the location, space, and our staff. Hope to see you again soon!Best RegardsKat Duty Manager
