Ratings based on 545 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Simple clean hotel with good service. Only thing is no room slippers.
5 out of 5
by A verified traveler

Posted 8 Nov 2024
We spent our first night there with a AATKings travel group. The 2nd night was after the tour ended on our own. ALL interactions with many staff were AWESOME. Each individual was professional, proficient polite effective very personable and extremely helpful. Most had a very good sense of humor and were extremely good natured. I worked in the computer field for 40 years and it may not seem like it, but we interacted with our ‘users’ and customer service was very important to us. As a data center manager I focused on this aspect… therefore I recognize when it’s lacking and also when it’s exceptional.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2024
4 out of 5
by A verified traveler from Waihi

This traveler left a rating score only Posted 10 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Sep 2024
4 out of 5
by A verified traveler

Posted 5 Sep 2024
One of my favourite hotels
5 out of 5
by A verified traveler

Posted 30 Aug 2024
The location is ideal and the staff could not have been any more helpful. The restaurant has a great selection of choices and the breakfast buffet was enjoyed by my husband while I had a huge custom made Omelette.I am here 3 days to speak at the New Zealand Lavender conference and will come back to the Distinction next January when I return to NZ
5 out of 5
by A verified traveler

Posted 21 Jul 2024
Large comfortable family suite
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jul 2024 on Hotels
5 out of 5
by A verified traveler from San Francisco

Posted 7 Jul 2024
The room was modern, clean, quiet, and comfortable. The location was convenient for walking to restaurants and for catching a taxi to more remote destinations.