Ratings based on 889 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Nice hotel with friendly staff, however £50 deposit is not credited back to bank account immediately and could take a few days which is a negative point regarding this hotel
Comment from Hotel Management
15 Dec 2024 by Guest Relations, Hotel Management
Dear Jill,Thank you for sharing your feedback. We're pleased to hear that you enjoyed your stay and found our staff friendly. We do apologize for any inconvenience caused by the deposit process. The deposit may take a few days to be refunded, depending on your bank's processing times. We hope to welcome you back soon!
by A verified traveler
Posted 15 Dec 2024
Great location, complementary upgrade.
Comment from Hotel Management
15 Dec 2024 by Guest Relations, Hotel Management
Dear Martina,Thank you for taking the time to leave us a review about your recent stay. We are delighted to read that you enjoyed your stay and appreciated the complementary upgrade. Your feedback is incredibly valuable to us, and I have made sure to pass your kind words on to my team.We hope to welcome you again in the near future.
by A verified traveler
Posted 15 Dec 2024
I was blown by the service and amenities.
Comment from Hotel Management
15 Dec 2024 by Guest Relations, Hotel Management
Dear Mojisola,Thank you for taking the time to leave us a review about your recent stay. We are delighted to read that you enjoyed your stay. Your feedback is incredibly valuable to us, and I have made sure to pass your kind words on to my team.We hope to welcome you again soon.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Guest Relations, Hotel Management
Dear Samuel, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations
by A verified traveler from Liverpool
Posted 3 Dec 2024
Great stay at Hyatt
Comment from Hotel Management
5 Dec 2024 by Guest Services Team, Hotel Management
Dear Ryan,Thank you for the perfect score! We are delighted to see that you had an enjoyable experience at Hyatt Hotels Manchester, and we hope to see you again in the near future.Kind regards,Guest Relations
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Guest Relations, Hotel Management
Hello Ben, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Guest Relations, Hotel Management
Dear PAUL, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations
by A verified traveler
Posted 17 Nov 2024
Clean, tidy, modern, great service from staff. Well located and good facilities.
Comment from Hotel Management
18 Nov 2024 by Guest Relations, Hotel Management
Dear Graeme, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations
by A verified traveler
Posted 31 Oct 2024
Clean quite room/ hotel
Comment from Hotel Management
3 Nov 2024 by Guest Services Team, Hotel Management
Dear Terri,Thank you for taking the time to score your recent stay at Hyatt Hotels Manchester. We are delighted to see that you had an enjoyable experience with us and we hope to see you again soon Kind Regards,Guest Relations
by A verified traveler
Posted 21 Oct 2024
We felt cared for after a long journey, the staff went out of their way. They were professional and kind.
Comment from Hotel Management
22 Oct 2024 by Guest Relations, Hotel Management
Dear JohnRuth,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations
