Ratings based on 11 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2019
Comment from Hotel Management
3 Jan 2020 by 庞庞, Hotel Management
尊敬的宾客
感谢给与5分的好评， 如果对入住期间有建议或意见， 希望给予我们反馈。 期待您的下次光临！
by A verified traveler
Good location and comfort
Posted 21 Dec 2019 on HotelsThe stay was amazing. The location of this hotel is the best you can get! Just about 5-10 minutes walk from the metro and a food street right below the hotel that provides a huge variety of food. The shopping malls are also just minutes away. Highly recommend this hotel.
Comment from Hotel Management
23 Dec 2019 by Patty , Hotel Management
Dear Guest
We were happy to know that you enjoying your stay . Thanks for your recommendation .Looking forward to see you in the future!
Mercure Chongqing Downtown
by A verified traveler
Posted 13 Dec 2019
Comment from Hotel Management
15 Dec 2019 by 庞庞, Hotel Management
感谢您选择解放碑美居并给予我们满分的好评， 期待您的再次光临！
解放碑美居团队
by A verified traveler
Good location, clean room & friendly staffs
Posted 22 Oct 2019 on HotelsLocation was perfect, right within the key food street. Room was clean and bed was good. However, Hotel is still not in full service, part of the hotel is still under renovation. Only 2 lifts were working.
Negative comment about the hotel:- was told by staff that foreign mobile phone couldn’t register with the Wifi system due to authentication issue.
Other wise, the stay would be perfect!
Comment from Hotel Management
24 Oct 2019 by Patty, Hotel Management
Dear Guest
Thanks for your appreciate for our cleaness as well as location. We apologize the inconvenience caused by our facilities .
We"ve get this repaired.
looking forward to see you in the future
Patty
by A verified traveler
Posted 20 Oct 2019
Horrible hotel and worst Mercure I have stayed. The room was not cleaned properly during my 3 nights stay and on the first night I found leftover breakfast cereal under my bed. Carpet not vacuumed and basically very poor house keeping, even after informing the reception TWICE. Breakfast is a joke so don't bother paying anything for it. In short, look elsewhere.
Comment from Hotel Management
27 Oct 2019 by Patty, Hotel Management
Dear Guest
We were very sorry to know that the unpleasant experience .you had encoutered during your stay .We have made a fully investigate into this matter and regret to say it's our mistake . We will Re-train staff and check all ready rooms to avoild this happen again .
Thanks for your time to share this with us to let us have opportunity to improve.We apologize again for this.
Patty
by A verified traveler
Clean and centrally located
Posted 8 Oct 2019 on HotelsThe room was great. Very clean and new. The building is centrally located near a big street food area. The hotel could have a few more elevators- those took a long time and were often fully packed.
Comment from Hotel Management
12 Oct 2019 by Justin, Hotel Management
Dear Guest:
Thank you very much for your comments.We are correcting the problem of insufficient elevators. We hope you can choose our hotel again.
by A verified traveler
挺好的重慶自由行住宿
Posted 6 Jan 2020 on Hotels位置極好,樓下便是購物步行街,非常熱鬧, 但房間亦很寧靜,因1O樓以上才是客房.房間裡清潔度亦高,酒店亦很近地鉄站, 附近食肆,商場林立, 真是重慶自由行的好住處,唯一缺点就是酒店的早餐, 非常非常一般,不吃也罷. 其它一切基本上亦很好呢.
Comment from Hotel Management
28 Jan 2020 by 庞庞, Hotel Management
尊敬的宾客；
本店位于解放碑商圈著名的八一美食街道， 地铁1，2号仅 600米。距离多处网红点和景点如解放碑；洪崖洞；朝天门以及过江缆车等也仅在300-1000米。 出行方便。我们很抱歉早餐给您带去了不好的体验， 我们将不断提高出品，改善品质。我们期待您的再次光临！
by A verified traveler
Posted 23 Dec 2019 on Hotels
外賣可以直上房間 安全令人擔憂
Comment from Hotel Management
28 Jan 2020 by 小美 , Hotel Management
尊敬的宾客；
感谢您的反馈， 我们将加强管理并和有外卖需求的客人做好沟通，杜绝或避免外卖上楼。期待您的再次光临！
by A verified traveler
Posted 13 Nov 2019 on Hotels
by A verified traveler from 한국 대구
Posted 31 Oct 2019
지하철 근처에 위치 하고 있어 교통이 편리하고 주변에 먹을거리 볼거리 등 편의 시설이 잘 갖추어져 있습니다
Comment from Hotel Management
2 Nov 2019 by Patty, Hotel Management
Thanks for takeing time gave us feed back.
