Ratings based on 149 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cedar Park
Posted 16 Nov 2024
Very smooth
Comment from Hotel Management
11 Dec 2024 by Vessie, Hotel Management
Dear guest, Thank you very much for sharing your comments with us. We're delighted to learn that you had a wonderful experience during your recent. We are looking forward to welcoming you back to DoubleTree by Hilton Chongqing North soon.
by A verified traveler
Posted 13 Sep 2024
Excellent Hotel
Comment from Hotel Management
13 Sep 2024 by Vessie, Hotel Management
Dear guest,Thank you very much for sharing your comments with us. We're delighted to learn that you had a wonderful experience during your recent. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a "must share" with the management personnel and team. Your message will be sent directly to the hotel so that a member of management can extend kudos to their team for going above and beyond. We are looking forward to welcoming you back to DoubleTree by Hilton Chongqing North soon.
by A verified traveler
Posted 14 Jul 2024
It’s too old, small and expensive for this hotel condition which you can a top notch condition hotel like Hyatt at the same price and same location
Comment from Hotel Management
29 Aug 2024 by Vessie, Hotel Management
Dear Guest,Thank you very much for taking the time to share your stay with us.DoubleTree by Hilton Chongqing North is committed to thoughtful and considerate service, and has always had a good reputation in the industry, but after receiving your feedback, we was very shocked.First at all, please accept my sincerest apology that we were unable to meet your expectation. Mr. guest, we do value your comments as it is through them that we are able to further improve our service standards and facilities. We have taken the matter very seriously which you have regarded, Please kindly be informed that your rating has been shared with department head, the necessary actions and trainings will be taken immediately to improve our service quality. During the stay, if we can be assistance please feel free to call our CARE Line. We are at your service at all times.We are looking forward to welcoming you back to DoubleTree by Hilton Chongqing North soon. Sincerely,
by A verified traveler
wonderful night
Posted 13 Jul 2020 on HotelsIt is a wonderful night stay. Nice services and clean ing room make me impressive. I will book here again next time.
Comment from Hotel Management
22 Jul 2020 by Melody Xu, Hotel Management
Thanks for your feedback,looking forward see you soon.
by A verified traveler
Posted 18 Dec 2019 on Hotels
Comment from Hotel Management
21 Dec 2019 by Melody Xu, Hotel Management
谢谢您的反馈，酒店就在观音桥步行街中，距离江北机场、火车北站、重庆西站均只需要30分钟左右车程，我们下次再见哦！
by A verified traveler
Posted 29 Apr 2019
Comment from Hotel Management
8 May 2019 by Melody Xu, Hotel Management
We are so appreciated you took time to sharing us your stay feedback, we looking forward see you again, have a nice day!
by A verified traveler
Posted 8 Apr 2019 on Hotels
last tenant fake lashed were still in room
Comment from Hotel Management
10 Apr 2019 by Marcom Coordinator, Hotel Management
I am so sorry to hear that, we will keep following the problem that you mentioned, we really hope we can do something make you feel better, thanks for your feedback.
by A verified traveler
Posted 3 Mar 2019 on Hotels
by A verified traveler
Convenient vibrant location
Posted 31 Jan 2019 on HotelsThe hotel is very nice and the staff tries hard but their English isn't great so it can lead to some problems if you don't speak Chinese.
Comment from Hotel Management
15 Feb 2019 by DoubleTree by Hilton Chongqing North, Hotel Management
Thanks for choosing our hotel and sharing your stay with us. To offer homelike service is our consistent tenet and we are going to keep bringing the fine experience to our guests. We pay high attention to the question you mentioned, and we are runing the English training to our staff to improve their speaking skill to offer better service to our guests. You are always welcoming by us and we are looking forward to seeing you again!
by A verified traveler
Posted 15 Jan 2019
Nice hotel add is very convenient to maove arounbd
Comment from Hotel Management
22 Jan 2019 by DoubleTree by Hilton Chongqing North, Hotel Management
Thanks for choosing our hotel and we are very happy to know you had a pleasant stay at our hotel. To offer homelike service is our consistent tenet and we are going to keep bringing the fine experience to our guests. We are looking forward to welcoming you again and hoping you have an unforgettable memory in Chongqing!
