Ratings based on 162 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Our villa was very nice. The customer service needs work. They tried to bill me for using the towel to remove my lipstick. I had to explain to them that it would come out In The wash before they dropped the charges. also I felt like a criminal as they had me wait 15 minutes for them to check my room for checkout before I left. If I was in a rush to get to my flight I would have been late as they did not tell me in advance I would need to wait. Also the only restaurant they had on property was very slow and always closed early. I will not choose them for my next visit
by A verified traveler
Indochine meets contemporary design
Posted 2 May 2024 on HotelsReally amazing property. Staff are great!!
Very nice design. Comfortable beds.
by A verified traveler
Phuket, Thailand
Posted 16 Oct 2023 on HotelsI arranged airport pick up through the property. When we got to the villa, security let us in. The property host spoke with me over the phone and told me about where to have breakfast. The property, itself, was big, clean, and very nice. WiFi worked great. Great place to book!
by A verified traveler
Posted 15 Sep 2023
by A verified traveler
Posted 11 May 2023
Great place to stay, relatively local to main centres - easy taxi, tuktuk or motorbike ride to wherever you need to be. Amazing staff here - extremely helpful, and did everything they could to make our stay amazing!
Rate this property for anyone looking for a comfortable stay! Pool was an additional plus in the heat!
by A verified traveler
Posted 6 May 2023
Great staff. Very clean villa .
Great privacy
by A verified traveler from Leppington
Posted 6 Aug 2022
Lovely and friendly staffs, valued for money for staying in this property but small tiny cons are no mirror in the main bathroom and odd that having a pole/frame on the side of a bed..
by A verified traveler
Posted 29 Dec 2019 on Hotels
We just took a only one day in the this hotel. However, the room was cozy and realy clean. The morning breakfast meal were served to your room by staff hotel, the taste was quite good and we would say we love everthing here.
Comment from Hotel Management
19 Dec 2020 by Wings Villas by Brown Starling Team, Hotel Management
Dear Khun Thammarsat,
Thank you for staying with us and for taking the time to share your review with others. The team and I truly appreciate your kind words and high praise. We look forward to welcoming you back again in the near future for yet another perfect stay experience.
Kind regards,
Wings Villas by Brown Starling Team
by A verified traveler from San Antonio
Posted 23 Nov 2019
Love property very clean ,nice staff at front desk, very helpful, the only thing they took a little long on checking inn since our arrival was late and we were tired we just wanted reat and they took long yo take us to our village
Comment from Hotel Management
19 Dec 2020 by Wings Villas by Brown Starling Team, Hotel Management
Dear Khun Mayra,
Thank you for staying with us and for taking the time to share your review with others. The team and I truly appreciate your kind words and high praise. I do apologize for any inconvenience caused. We will take your suggestion for improvement and development and wish our expectation will be reached on your next visit. We look forward to welcoming you back again in the near future for yet another perfect stay experience.
Kind regards,
Wings Villas by Brown Starling Team
by A verified traveler
Posted 11 Jul 2019
Nothing around the area. Very slow check out procedure, unmindful of guests rushing with flight schedules. Worst experience: waiting for checkout clearance as staff check the room with missing item/s, it took more than 15mins, claiming a fruit knife was missing from our room! But we never saw a fruit knife when we got in! Do we have to do stock check before we accept the room?! Crazy
Comment from Hotel Management
19 Dec 2020 by Wings Villas by Brown Starling Team, Hotel Management
Dear valued customer,
Thank you for choosing to stay with us. We are sincerely sorry and apologize for any inconvenience that you had experienced. However, we promise this complaint will be informed to the executive board in order to improve and keep our standard service.
Kind regards,
Wings Villas by Brown Starling Team
