Ratings based on 412 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2024
Just an amazing property and experience. It has a private beach and a pool that overlooks the ocean. Do yourself a favor and book the hotel, you won’t regret it.
Comment from Hotel Management
1 Oct 2024 by ThomasE, Hotel Management
Dear M. Andrea,Greetings from The Surin Phuket and thank you very much for sharing such a positive review. We appreciate your recommendation.We hope to have another opportunity to welcoming you back again.Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket
by A verified traveler
Posted 15 Aug 2024
Perfect.
Comment from Hotel Management
16 Aug 2024 by ThomasE, Hotel Management
Dear M. Jiyan,Greetings from The Surin Phuket!Thank you very much for having shared a 5 Star reviewWe hope to have another opportunity to welcoming you back in the future.Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket
by A verified traveler
Posted 11 Aug 2024
Beautiful location
Comment from Hotel Management
16 Aug 2024 by ThomasE, Hotel Management
Dear Mr James,Thank you very much for having shared a 5 Star review.We look forward to welcoming you back on your next escape to Phuket.Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket
by A verified traveler
Posted 10 Aug 2024
Love the stay, will return
Comment from Hotel Management
16 Aug 2024 by ThomasE, Hotel Management
Dear Mr Jack,Sawasdee Krub from The Surin Phuket and thank you for your review.We are delighted to read that you had a lovely stay in our resort and would consider returning.We look forward to welcoming you back.Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket
by A verified traveler
Posted 11 Jul 2024
Comment from Hotel Management
8 Aug 2024 by General Manager, Hotel Management
Dear Anne Karla,Thank you for your 5-star review. We are glad to know that you enjoyed your stay and look forward to welcoming you back soon.Best Regards,Thomas Ehrhart General ManagerThe Surin Phuket
by A verified traveler
Fabulous Hotel
Posted 11 Jul 2024 on HotelsThis was my second time staying at The Surin Hotel and I will stay here again one I return! Everything is amazing here.
Comment from Hotel Management
8 Aug 2024 by General Manager, Hotel Management
Dear Valued Guest,Thank you for your positive feedback. We are delighted to know that you had such a great stay with us and we are looking forward to welcoming you back soon.Best Regards,Thomas EhrhartGeneral Manager The Surin Phuket
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
24 Jun 2024 by ThomasE, Hotel Management
Dear Mr Alberto,Greetings from The Surin Phuket and thank you very much for your review.We hope to welcoming you back on your next trip to Phuket!Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket
by A verified traveler
Gorgeous and peaceful
Posted 12 Jun 2024 on HotelsGorgeous and very peaceful location. If you want a restful stay away from the crowds in Phuket this is the place to stay. The grounds are beautiful and well kept.
Comment from Hotel Management
13 Jun 2024 by ThomasE, Hotel Management
Dear Ms Ceceilia,Greetings from The Surin Phuket and thank you for having posted such a positive review.We are glad to read that you had a wonderful time with us.We hope to have another opportunity to welcoming you back at The Surin Phuket!Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket
by A verified traveler
Posted 27 May 2024
What an amazing place. The staff are incredibly helpful and friendly. The facilities all look very new. The location on a beautiful beach was spectacular (especially sunsets). The breakfast included traditional English, French, American and Thai options. We never ate lunch! Staff helped us make reservations at a local steak house and recommended a tailor who did excellent work. Hope to stay again some day.
Comment from Hotel Management
28 May 2024 by ThomasE, Hotel Management
Dear Mr Robert,Greetings from The Surin Phuket and thank you very much for your 5 Star rating and rewarding note.We hope to welcoming you back on your next escape to Phuket.Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket
by A verified traveler
Posted 20 May 2024
Spectacular property and beach but it is the staff that makes The Surin top shelf. Kind, generous, helpful and always working to make your stay peaceful. We can’t wait to return!
Comment from Hotel Management
21 May 2024 by ThomasE, Hotel Management
Dear Mr Russell,Greetings from The Surin Phuket!We are extremely delighted to read that service provided by the Team has been well recognized.We hope to welcoming you back on your next trip to Phuket!Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket
