Ratings based on 29 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jul 2024
by A verified traveler
Posted 27 Dec 2021
by A verified traveler
Posted 6 May 2019
Expedia has this facility rated as 4 stars. Nothing could be a bigger lie. Amenities say 1 restaurant none existed, say 1 pool bar but none existed, say fitness center but it was torn apart and closed. This is totally misleading and false promotion. Expedia has been aware of the situation for 2 weeks and done nothing to correct. Listed as a resort it is an apartment building that is poor condition that they are renting rooms out of. The location to walk to an actual restaurant s a sketchy back alley. We left after 2 hours and the hotel is fighting about refunding our money. Buyer beware this place is a 1 star dump.
Recommended
for Everyoneby A verified traveler
Spacious self-catering apartment
Posted 5 Jul 2018
Location: Not the greatest location if you want to be within walking distance to the beach and other attractions
Spacious. Clean Pool. Friendly staff. Basic breakfast
Comment from Hotel Management
6 Jul 2018 by Be, Hotel Management
Dear Guest,
Warmest greetings from Sansuri Phuket !
First of all , thank you very much for spending your recent holiday with our property.
We appreciate your comment .
Hopefully to welcome you back here next time.
Best regards,
Ms. Pridipat Chaemkamnoed (Be)
Sansuri Reservation Supervisors.
by A verified traveler
Posted 16 Jun 2018
We were a family of 7 including a 6 year old. The staff are friendly, the apartment spascious and clean ... the pool is lovely.. the staff were very helpful. Make arrangements for your own airport travel as arranging from the resort would be twice as expensive... this is also for trips around ... the massage places immediately outside the resort is amazing...
Comment from Hotel Management
20 Jun 2018 by Be, Hotel Management
Dear Guest,
Warmest greetings from Sansuri !
Thank you very much for your review.
We wish to welcome you and family back again for your next holiday :)
Best regards,
Ms.Pridipat Chaemkamnoed
Sansuri Reservations Supervisor,
by Fotios
Posted 9 Oct 2017 on Hotels
Recommended
for Everyoneby A verified traveler from UK
Large rooms, friendly staff, good location
Posted 25 Jul 2017I really liked this hotel, the appartments were really big, well serviced, the staff were very helpful and always happy to help. The location is good, Surin beach had really strong waves so good for bodyboarding, bang tao beach was great for families as it's less wavy (but still good bodyboarding). It was easy to arrange taxis to nearby attractions such as waterfall, fantasea, patong, temples, mini golf, etc. There are small local restaurants within a couple of minutes walk, and a great Thai boxing place which offers private tuition.
Recommended
for Everyoneby A verified traveler
Great value, large rooms
Posted 24 Jul 2017Friendly staff ,hotel in a nice local village location
by A verified traveler
Beautiful accommodations with spacious suites
Posted 26 Nov 2016 on HotelsHotel is like condo/hotel mix, which means your don't have all amenities of a chain hotel (i.e no bar or in hotel restaurants, etc), but that your have much more room and a more authentic experience. When we stayed an owner was having an upgrade done to his unit so there was a lot of noise directly below us, but the staff worked hard to address the issue and eventually moved us to another, even nicer, room. So the noise was a little disruptive, but the people, the place, the pool, etc made up for it.
by A verified traveler
Great for the price
Posted 25 Nov 2016 on HotelsBig surprise for the price, spacious rooms great pool, quiet area, good restaurants close by.
