Ratings based on 29 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2021
1 out of 5
by A verified traveler

Posted 6 May 2019
Expedia has this facility rated as 4 stars. Nothing could be a bigger lie. Amenities say 1 restaurant none existed, say 1 pool bar but none existed, say fitness center but it was torn apart and closed. This is totally misleading and false promotion. Expedia has been aware of the situation for 2 weeks and done nothing to correct. Listed as a resort it is an apartment building that is poor condition that they are renting rooms out of. The location to walk to an actual restaurant s a sketchy back alley. We left after 2 hours and the hotel is fighting about refunding our money. Buyer beware this place is a 1 star dump.
5 out of 5
Recommended
for Everyone
by A verified traveler

Spacious self-catering apartment

Posted 5 Jul 2018
Location: Not the greatest location if you want to be within walking distance to the beach and other attractions
Spacious. Clean Pool. Friendly staff. Basic breakfast
Comment from Hotel Management
6 Jul 2018 by Be, Hotel Management
Dear Guest, Warmest greetings from Sansuri Phuket ! First of all , thank you very much for spending your recent holiday with our property. We appreciate your comment . Hopefully to welcome you back here next time. Best regards, Ms. Pridipat Chaemkamnoed (Be) Sansuri Reservation Supervisors.
5 out of 5
by A verified traveler

Posted 16 Jun 2018
We were a family of 7 including a 6 year old. The staff are friendly, the apartment spascious and clean ... the pool is lovely.. the staff were very helpful. Make arrangements for your own airport travel as arranging from the resort would be twice as expensive... this is also for trips around ... the massage places immediately outside the resort is amazing...
Comment from Hotel Management
20 Jun 2018 by Be, Hotel Management
Dear Guest, Warmest greetings from Sansuri ! Thank you very much for your review. We wish to welcome you and family back again for your next holiday :) Best regards, Ms.Pridipat Chaemkamnoed Sansuri Reservations Supervisor,
5 out of 5
by Fotios

This traveler left a rating score only Posted 9 Oct 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Large rooms, friendly staff, good location

Posted 25 Jul 2017
I really liked this hotel, the appartments were really big, well serviced, the staff were very helpful and always happy to help. The location is good, Surin beach had really strong waves so good for bodyboarding, bang tao beach was great for families as it's less wavy (but still good bodyboarding). It was easy to arrange taxis to nearby attractions such as waterfall, fantasea, patong, temples, mini golf, etc. There are small local restaurants within a couple of minutes walk, and a great Thai boxing place which offers private tuition.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value, large rooms

Posted 24 Jul 2017
Friendly staff ,hotel in a nice local village location
5 out of 5
by A verified traveler

Beautiful accommodations with spacious suites

Posted 26 Nov 2016 on Hotels
Hotel is like condo/hotel mix, which means your don't have all amenities of a chain hotel (i.e no bar or in hotel restaurants, etc), but that your have much more room and a more authentic experience. When we stayed an owner was having an upgrade done to his unit so there was a lot of noise directly below us, but the staff worked hard to address the issue and eventually moved us to another, even nicer, room. So the noise was a little disruptive, but the people, the place, the pool, etc made up for it.
5 out of 5
by A verified traveler

Great for the price

Posted 25 Nov 2016 on Hotels
Big surprise for the price, spacious rooms great pool, quiet area, good restaurants close by.