Ratings based on 268 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Aug 2024
The hotel accommodation was excellent, best ive ever stayed at. Dining options were delicious and staff service was well above par.
Very friendly and not too pricey.
Loved my stay at this divine resort.
Looking forward to my next trip
by A verified traveler
Posted 28 Jul 2024 on Hotels
by A verified traveler
Posted 19 Jul 2024 on Hotels
by A verified traveler
Posted 14 Jul 2024
Really enjoyed the stay .. room was large and clean but a little dated as was the pool facilities. This didn’t stop us having a great time.
Staff were excellent and very eager and willing to please
Breakfast was excellent and service from Abby and Orly was amazingly warm and generous.
Close to the beach and Smigos beach restaurant which was excellent.
by A verified traveler
Posted 4 Jul 2024
old property with the dirtiest beach in Phuket
Comment from Hotel Management
11 Jul 2024 by Mary Rose Javier , Hotel Management
Dear Suhaib, Thank you so much for choosing Mövenpick Resort Bangtao Beach Phuket as your accommodation while in Phuket. I would like to apologize for the areas that fell short of your expectations. Please be assured that we take all feedback as opportunities to review and improve our shortcomings. Should you wish to return and give us a second chance, we would be happy to welcome you again and I will personally ensure that your stay would be flawless.Kind regards,Assistant Guest Experience Manager
by A verified traveler
Lovely
Posted 1 Jul 2024 on HotelsThe hotel was beautiful and the staff were very friendly.
Comment from Hotel Management
11 Jul 2024 by Mary Rose Javier, Hotel Management
Dear Catherine, Thank you very much for taking your time to share your valuable feedback regarding your stay with us at Mövenpick Resort Bangtao Beach Phuket. I am glad that you enjoyed the overall experience at our resort and the service provided by our attentive staff. We endeavor to deliver excellent service to all our guests and I am delighted to read that it was to your satisfaction. My team and I are looking forward to welcoming you at our beautiful resort again, the next time your travels bring you to the island. Kind regards, Assistant Guest Experience Manager
by A verified traveler
Posted 29 Jun 2024
Staff are excellent
Comment from Hotel Management
7 Jul 2024 by Mary Rose Javier, Hotel Management
Dear Tony, Thank you for choosing to stay with us and taking the time to share your feedback about your fantastic experience at our resort. We appreciate your compliments about our tranquil location and the hotel grounds. We will strive to continue doing our job well and make sure your next visit, should you change your mind, will be more memorable. Kind regards, Assistant Guest Experience Manager
by A verified traveler from Surra
Posted 15 Jun 2024
the property is slightly dated but overall it is awesome.
Comment from Hotel Management
26 Jun 2024 by Mary Rose Javier, Hotel Management
Dear Jing Jie Ng,It was a pleasure having you stay with us and thank you for taking the time to review your recent experience at Mövenpick Resort Bangtao Beach Phuket. We truly appreciate your kind compliments and we are grateful to have provided you with a fantastic experience. My team and I look forward to welcoming you back for another excellent stay with us soon. Kind regards, Assistant Guest Experience Manager
by A verified traveler
Posted 7 Jun 2024
The property was well situated and 10min away from great local restaurants. Service from check in to check out all were exceptional. Greeted w Tea and host was able to accomodate us as we arrived much earlier than our regular checkin time. Facilties were excellent - clean and very well kept. Grear breakfast and good service all around. Will be back again. Beach was just few steps away w local restaurants as well.
Comment from Hotel Management
26 Jun 2024 by Mary Rose Javier, Hotel Management
Dear Ahsan,I would like to sincerely thank you for choosing to stay with us at Mövenpick Resort Bangtao Beach Phuket. We are thrilled to know of your amazing time here and happy to note that you enjoyed all the facilities, the proximity to Bangtao Beach, as well as the top-notch service provided by the team. We are all looking forward to extending our hospitality to you again soon. Kind regards, Assistant Guest Experience Manager
by A verified traveler
Posted 5 Jun 2024 on Hotels
Very old hotel they need to upgrade. I don’t think it should be 5 star hotel.
