Diamond Resort Phuket Reviews

Dear Value Guest, Thank you so much for taking the time to share your recent experience at our resort. We’re so thrilled to hear that you had such a positive stay with us and we strive to provide exceptional service, and your recognition of their efforts means a lot to us, so we’re delighted that you enjoyed yours. Your feedback motivates us to continue providing top-notch services. We hope to welcome you back soon for another excellent experience! Warmest regards, The Diamond Resort Team

Dear Rose, Thank you so much for sharing your feedback. We look forward to welcoming you back for another tranquil getaway soon! Warm regards, The Diamond Resort Team

Dear Ms. Martha, Thank you so much for sharing your feedback. We look forward to welcoming you back for another tranquil getaway soon! Warm regards, The Diamond Resort Team

Dear Mr. Stephen, Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, It’s great to know that our room and facilities in the resort made a positive impression on you. as we strive to improve with each and every stay. However Hope you understood us and we would love another opportunity to welcome you back. Warmest regards, The Diamond Resort Team

Dear Rose, Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and very stay. We are thrilled to hear that you are happy with our staff. We take pride in providing a relaxing and enjoyable experience for our valued guests. However Hope you understood us and we would love another opportunity to welcome you back. Warmest regards, The Diamond Resort Team.

Dear Mr. Ali,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are truly sorry to hear that your recent stay did not meet your expectations and that you had a very bad experience. At Diamond Resort, we strive to provide our customers with the highest level of service, and it is disheartening to learn that we fell short in your case. Your feedback is invaluable, as it helps us identify areas where we can improve and enhance our offerings. We would appreciate the opportunity to understand more about what went wrong during your experience. If you could provide additional details regarding the specific issues you encountered, it would greatly assist us in addressing them effectively. Please know that your satisfaction is important to us, and we are committed to making things right. We hope you will consider giving us another chance in the future. Warmest regards,The Diamond Resort Team

Dear Ms. Junita,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We take customer satisfaction seriously and are glad to hear from you. First, we would like to apologize for any inconvenience you experienced recently. To help us route your feedback to the appropriate department who can address your concerns, we'd be grateful if you can provide us with additional details.Looking forward to hear from you very soon.Warmest regards,The Diamond Resort Team

Dear Mr. Benjamin,Thank you for taking the time to provide us with your feedback. We are delighted to hear that you enjoyed your stay at our hotel and found our staff to be great. At Diamond Resort, we strive to provide exceptional service and create a welcoming atmosphere for all of our guests. Your kind words are truly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back in the future. Warmest regards,The Diamond Resort Team

Dear Mr. Melvin,Thank you so much for taking the time to share your feedback with us. We are over the moon to hear that you and your family enjoyed the hospitality during your stay at Diamond Resort. We are delighted to hear that you found the food at our restaurant to be great and that the maid services exceeded your expectations. Our team works hard to ensure that all guests have a comfortable and enjoyable experience, so it is wonderful to hear that their efforts did not go unnoticed. It warms our hearts to know that our staff attended to any needs you had with a smile. Providing excellent customer service is something we take pride in, and we are glad that it made a positive impact on your stay. Thank you for recommending Diamond Resort to future travelers. Your kind words mean the world to us, and we truly appreciate your support. We hope to welcome you and your family back soon for another memorable stay.Warmest regards,The Diamond Resort Team

Dear Valued guest,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We regret to hear your experience with us was not as expected. Actually, there are couple local restaurants, fruit shops, massage shops, laundry shops within 50-200 meters away from resort. The closet 7-11 (convenience store) is just only 5 minutes-walk from our place. We are really sorry that we had to ask you to wait for 15 minutes for preparing the sofa bed in your room, our resort was really full on that day. However, we always do our best to accommodate our valued guest. In case you found our room is not big enough for your family, we recommend you to try our Two Bedroom Suite or Grand Two Bedroom Suite on your next visit as it would fit better for your family.Regarding the checking out process, our policy and process is to check the room after you left as we would like to ensure that our guests are not forget anything or if they do, then we can give their belongings to them before they leave. For loss & damage, we may have to inform to charge case by case as if it is a major thing, sample: an umbrella is provided in every room for our guest to use during the stay, but we do expect that you could help to take care of it as well. We always use quality stuff at our resort, and to replace the item it also costs us . Therefore, we are really sorry that we have to charge for the lost of the umbrella, we would not charge anything if you use and help to take care of it. At the same time, thank you for highlighting the food taste of our Infuse Restaurant and our shuttle service. We hope you understand us and hope to have another chance to welcome you back in the future.Warmest regards,The Diamond Resort Team