Ratings based on 744 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Great property
by A verified traveler
Posted 13 Dec 2024
We enjoyed our pool side location as we can dip in the pool and get back in. Downside was the walkway echoed into our bedroom so we heard almost anything going down the hallway. We also had a smoker next to us so we weren’t always able to enjoy being on our patio when he was outside smoking at the same time. The room was very spacious. Downside was we weren’t walkable to the town but the beach, pool and amenities were on point. If we were a family or wanted to stay on property all the time this would be great.
by A verified traveler
Posted 22 Nov 2024
The staff was extremely courteous and attentive. The resort was beautiful and well kept.
Comment from Hotel Management
24 Nov 2024 by Kanittha, Hotel Management
Dear BRANDI,Thank you for your kind words. We are delighted to hear that you found our staff to be extremely courteous and attentive. We take great pride in maintaining the beauty and upkeep of our resort, and your appreciation means a lot to us.We look forward to welcoming you back for another wonderful stay.Sincerely yours,Kanittha DetmakHotel Manager
by A verified traveler
Posted 18 Nov 2024
Staff members are friendly. Beautiful beach.
Comment from Hotel Management
21 Nov 2024 by Kanittha, Hotel Management
Dear Cham,Thank you so much for your wonderful feedback. We are thrilled to hear that you found our staff members friendly and enjoyed the beautiful beach. Providing excellent service and creating a relaxing atmosphere for our guests is a top priority, and we are glad it made a positive impression. We truly appreciate your comments and look forward to welcoming you back for another memorable stay.Sincerely yours,Kanittha DetmakHotel Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Kanittha, Hotel Management
Dear Antoinette,Thank you for taking time to share with us your experience at Angsana Laguna Phuket. We hope that you will have an opportunity to visit us again in the future.Sincerely yours,Kanittha DetmakHotel Manager
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Kanittha, Hotel Management
Dear Nina,Thank you for taking time to share with us your experience at Angsana Laguna Phuket. We hope we will have a pleasure of seeing you again in the near future.Sincerely yours,Kanittha DetmakHotel Manager
by A verified traveler from Singapore
Posted 4 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Kanittha, Hotel Management
Dear Wayne,Thank you for taking the time to share your rating following your recent stay at Angsana Laguna Phuket. We truly value your feedback and would love to know how we can make your next experience even better, as well as any areas where we can improve. We hope to have the pleasure of welcoming you back to Phuket in the future.Sincerely yours,Kanittha DetmakHotel Manager
by A verified traveler
Posted 9 Oct 2024
Very comfortable luxurious room. Really enjoyed terrace with direct pool access. Staff very helpful, lovely pool and near beach. Great value though it was low season. Excellent buffet breakfast.
Only improvements would be quieter air-cons and a shuttle bus to town, e.g. Boat Street, though taxis easily available.
Comment from Hotel Management
11 Oct 2024 by Kanittha, Hotel Management
Dear Brian,Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed the comfort and luxury of your room, especially the terrace with direct pool access. It is fantastic to know our helpful staff, lovely pool, and proximity to the beach enhanced your stay. We are pleased you found great value during the low season and appreciated our excellent buffet breakfast. Your suggestions regarding quieter air conditioning and a shuttle bus to town are valuable, and we will consider them for future improvements.We look forward to welcoming you back whenever the opportunity arises.Sincerely yours,Kanittha DetmakHotel Manager
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
11 Aug 2024 by Kanittha, Hotel Management
Dear eunyoung,We appreciate you taking the time to post your review of your stay with us and look forward to the pleasure of welcoming you back in the near future.Sincerely yours,Kanittha DetmakHotel Manager
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Kanittha, Hotel Management
Dear Faisal ,We were delighted to hear that you had a wonderful stay with us at Angsana Laguna Phuket. Your review is highly appreciated and will certainly inspire our team spirit.We look forward to welcoming you back to our enchanting resort in the not too distant future.Sincerely yours,Kanittha DetmakHotel Manager
