Ratings based on 14 Verified Reviews
4.6 Room cleanliness
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hyde Park
Posted 6 Oct 2024
This was a beautiful property. There seemed to be construction happening around the hotel but it did not take away from our experience. It is a bit isolated but we were able to book private transportation to and from the hotel.
Comment from Hotel Management
2 Nov 2024 by Cherry, Hotel Management
Dear MarinaThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
by A verified traveler
Posted 6 Sep 2024
Best holiday we have ever had, everyone at Akra was so accommodating and helpful, not one negative thing about the place. It’s been a month and I’m already looking at dates to book with Akra again.
Comment from Hotel Management
19 Sep 2024 by Cherry, Hotel Management
Dear ShahirThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
by A verified traveler
Posted 2 Aug 2024
I recently stayed at the Akra collection, and it was an exceptional experience that exceeded my expectations in every way. Staff extremely courteous, PAK in particular went out of her way to make my stay memorable, she is very pleasant, helpful and professional.
The check-in process was seamless and efficient, with the front desk staff providing a warm welcome and detailed information about the hotel’s amenities. Throughout my stay, the service was top-notch, with attentive staff always ready to help with a smile.
My room was a perfect retreat. It was spacious, tastefully decorated, and spotlessly clean. The bed was incredibly comfortable, ensuring a restful sleep each night.
Comment from Hotel Management
4 Aug 2024 by Cherry, Hotel Management
Dear FadyThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
by A verified traveler from jeddah
Posted 7 Feb 2024
To be honest its the first and last time
Comment from Hotel Management
13 Feb 2024 by Cherry, Hotel Management
Dear Adel,Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are looking into this issue and hope to resolve it promptly and accurately. We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
by A verified traveler
Posted 10 Jan 2024
Although it likes isolated, but this is their selling point.
Beautiful villa, friendly staff!
Comment from Hotel Management
13 Feb 2024 by Cherry, Hotel Management
Dear Value Customers, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards,Management Team
by A verified traveler
Posted 12 Dec 2023
Overall, it's not bad. If they can accept credit cards, paid for deposit and services fee is most convenient for travel visitor. Will book this villa again anyhow.
Comment from Hotel Management
8 Jan 2024 by Cherry, Hotel Management
Dear Pui Chun, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
by A verified traveler
Posted 25 Jul 2023
Comment from Hotel Management
28 Aug 2023 by Cherry, Hotel Management
Dear Oliver, Thank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times. We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
by A verified traveler
Posted 24 Sep 2022 on CheapTickets
This place is darling! The staff was wonderful! The security guard was so helpful! Communication and cleanliness amazing! This place is highly recommended 💓💓💓💓💓💓💓💓
Comment from Hotel Management
13 Oct 2022 by Cherry, Hotel Management
Dear Vanavia , Thank you for choosing AKRA Collection Layan and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our resort. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon. Best regards, Management Team
by A verified traveler
Elegant Accommodation & high level attentive staff
Posted 27 Apr 2024 on HotelsWe stayed at this hotel for five nights, accompanied by my husband, our 12-year-old son, and myself. The maisonette rooms boasted elegant furnishings, ensuring a comfortable stay, with the private pool standing out as a highlight. However, ongoing construction work nearby resulted in persistent noise between 9 and 11 a.m. and occasionally in the afternoon throughout our stay. Breakfast was served in-room, offering a menu selection and the option to schedule a preferred time. In-room coffee could be prepared using espresso capsules (2 per day), and a cappuccino was available for an additional 145 Baht. The staff exhibited a high level of attentiveness, leading me to warmly recommend this accommodation.
Comment from Hotel Management
6 May 2024 by Cherry, Hotel Management
Dear AudreyThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
by A verified traveler
Posted 15 Jan 2024 on Hotels
The staff was very friendly, especially Mr. May, who was quite helpful. There's room for improvement in the breakfast.
Comment from Hotel Management
29 Mar 2024 by Cherry, Hotel Management
Dear VinthujaThank you for choosing AKRA Collection Layan, and for having taken the time to share your feedback. We are glad to read that you had a very good staying experience at our villas. You can be ensure that we will maintain the best standard of services and facilities at all times.We do hope to have the opportunity to welcome you back again very soon.Best regards,Management Team
