Ratings based on 91 Verified Reviews
2.2 Room cleanliness
2.9 Service & staff
2.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Overall great for the price
Comment from Hotel Management
12 Nov 2024 by Lisa, Hotel Management
Hey, Magen! Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Lisa
by A verified traveler
Posted 2 Oct 2024
When we got to the room there were no towels, no soap, no toilet paper. We had requested a smoking room and it smelled like there had been a pot party in the room. Carpet had not been vacuumed.
Comment from Hotel Management
3 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for the inconvenience caused during your stay. This is certainly not the experience we strive to provide.
We have forwarded your concerns to the concerned team for immediate action. We assure you that necessary measures will be taken to improve the amenities and overall cleanliness of our smoking rooms.
We appreciate your patience and understanding in this matter. If there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 30 Sep 2024
Roaches everywhere the whole place is dirty. The y don’t have coffee. Would definitely NOT recommend!
Comment from Hotel Management
30 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for the unpleasant experience you had during your stay. This is certainly not the kind of stay we strive to provide.
We would like to assure you that cleanliness and hygiene are of utmost importance to us. Our team will look into the issue you have highlighted and take necessary action to address it promptly.
Regarding the coffee, we apologize for the inconvenience caused. We have taken note of your feedback and will make sure to improve our coffee facilities for a better guest experience in the future.
Please be assured that your feedback is valuable to us and we will use it to make the necessary improvements. If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Thank you,
Team OYO
by A verified traveler
Posted 30 Sep 2024
It was quite, the staff i did interact with were nice and accommodating. Needs a lot of updates and repairs though.
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 30 Aug 2024
Furniture has mold on it. Dead and live roaches in the room. Mold on the ceiling and around bathroom door
Comment from Hotel Management
17 Sep 2024 by Barbara, Hotel Management
Sorry for the unpleasant experience you had with us. Angelite! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara
by A verified traveler
Posted 19 Aug 2024
have been a customer at this location for many business/leisure trips. This stay was horrible. When we checked into the location, I had to sanitize and clean the room because its never at standard. This time was worse. Myself and other customers checked in and there was blood all over the mattress cover and sheets. I requested new linen and changed the bedding order to meet sanitary standard. The next day there was a roach infestation. Per my request the room was sprayed but that made them worse. I checked out and requested a partial refund but it was denied. I am all for supporting smaller businesses but this location definitely needs to better.
Comment from Hotel Management
13 Sep 2024 by Amy, Hotel Management
Apologies for the problems you had faced, Deanna! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
