Ratings based on 82 Verified Reviews

4.0 out of 5
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Oct 2024
great location to shop around akihabara, and a nice small room for a solo traveler. the staff was also super helpful on things to do in the area, and where to get around for my trip back home. would definitely stay again!
Comment from Hotel Management
6 Nov 2024 by UNDER RAILWAY HOTEL AKIHABARA, Hotel Management
Thank you for staying at our hotel and for your feedback. We are very happy to receive your compliments and appreciate you taking the time to share such detailed feedback in your review. We are very happy to receive your compliments. We look forward to seeing you again!
5 out of 5
by A verified traveler

Posted 20 Oct 2024
The staff were extremely helpful. This hotel has such a cool vibe. The location is amazing. Everything was within walking distance. You had the train station and restaurants less than a block away. Highly recommend this hotel.
Comment from Hotel Management
6 Nov 2024 by UNDER RAILWAY HOTEL AKIHABARA, Hotel Management
Thank you for staying at our hotel and for your feedback. We are very happy to receive your compliments. We look forward to seeing you again.
5 out of 5
by A verified traveler from Raleigh

Posted 9 Oct 2024
This was a really cool hotel. We had 5 people with us and booked the room with double bunked beds and a single bed. The room was small but still comfy. I thought the sound from the subway would bother me but it really didn’t. Not saying that it wasn’t loud, just saying it wasn’t bothersome. They do offer ear plugs and other toiletry items for free. It’s in the anime district and many walkable places. The cafe was good as well and the staff was super friendly. I would definitely book again if I come back to Japan.
Comment from Hotel Management
6 Nov 2024 by UNDER RAILWAY HOTEL AKIHABARA, Hotel Management
Thank you for staying at our hotel and for your feedback. We are very happy to receive your compliments and appreciate you taking the time to share such detailed feedback in your review. We are very happy to receive your compliments. We look forward to seeing you again.
3 out of 5
by A verified traveler

Posted 30 Jul 2024
I must say it was definitely a rare and unique experience to stay under the working JR railway. However, the room I stayed was far away from relaxing to stretch out your body after a long flight or busy days with sightseeing. I booked room type F but the room description was misleading. It said 2x single beds 1x bunk bed, but it was actually 2x bunk beds. Everything was so minimal. You won’t get those amenities available at other hotels of the same price range.
Comment from Hotel Management
14 Nov 2024 by UNDER RAILWAY HOTEL AKIHABARA, Hotel Management
Thank you very much for staying with us. Regarding the bed arrangement, we will make sure to update the description to make it clearer for future guests. Additionally, we will carefully review the amenities and facilities to ensure a more enjoyable experience for our future guests.We hope to welcome you back to our hotel again.
4 out of 5
by A verified traveler

Excellent but with a caveat

Posted 16 Jul 2024 on Hotels
Staying in this hotel is a very unique and interesting experience. Excellent location. Amazing staff. Very clean, but this is not a traditional hotel - not in a bad sense though if you are open to non traditional ways of accommodation. A word of caution: if you have low tolerance of noises ( thinking about trains passing literally overhead) you might want to think twice before booking this one.
Comment from Hotel Management
6 Nov 2024 by UNDER RAILWAY HOTEL AKIHABARA, Hotel Management
Thank you for staying at our hotel and for your feedback. We are very happy to receive your compliments. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Modern and unique hotel. Comfortable and convenient.
Comment from Hotel Management
6 Nov 2024 by UNDER RAILWAY HOTEL AKIHABARA, Hotel Management
Thank you for staying at our hotel and for your feedback. We are very happy to receive your compliments. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 12 Jun 2024 on Hotels
Just have to deal with the train noise. You get used to it. Bathroom very small so if you big this is not for you. Don’t let the pictures fool you. I loved the place.
Comment from Hotel Management
6 Nov 2024 by UNDER RAILWAY HOTEL AKIHABARA, Hotel Management
Thank you for staying at our hotel and for your feedback regarding the bathroom. We are very happy to receive your compliments. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 4 Apr 2024 on Hotels
Comment from Hotel Management
6 Nov 2024 by UNDER RAILWAY HOTEL AKIHABARA, Hotel Management
Thank you for staying at our hotel and for your feedback. We are very happy to receive your compliments. We look forward to seeing you again.
5 out of 5
by A verified traveler

Great Stay. Highly Recommend.

Posted 23 Mar 2024 on Hotels
We ended up arriving in Tokyo a night early so we booked here to stay for one night. Very comfortable and everyone was really nice at the front desk. The train is loud, but really wasn't a big deal. We enjoyed our night here.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2024