Ratings based on 258 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Guelph
Posted 31 Oct 2024
The hotel was off busy road so that it was quite
For the transportation was not so convenient
For the shopping was not much around hotel but dinning was bunch of opprimons there
Comment from Hotel Management
2 Nov 2024 by Receptionist, Norio Mori, Hotel Management
Thank you so much for your review.I apologize you here that I could not helping you so much of the transportation or shopping or some restaurants for you.In fact. some public transportations are available within 8minutes' walk from the hotel and you can go easily to Shinjuku or Shibuya or Asakusa or Tokyo-station without transfer. And there are a lot of restaurants around here and most of them opens except weekend.Please let us know what you need at your next-time-stay. We would like to see you again.Receptionist, Norio Mori
by A verified traveler
Posted 26 Oct 2024
This is a great experience overall and I would love to take this opportunity to express my gratitude to the excellent staff of the hotel, especially to Tanaka-san. The staff are warm, friendly, and helpful, and I am particularly grateful for their help in arranging our taxi back to the airport on our last day. Staying in the hotel was a great way to wind down as the last leg in our Japan trip and I really cannot be more grateful to the staff and to Tanaka-san's help! Thank you so much for your hospitality!!
Comment from Hotel Management
28 Oct 2024 by H.Tanaka,receptionist, Hotel Management
Thank you very much for your stay and message!I believe that you had a nice flight on your way home.We are relieved to hear you enjoyed your stay.We are a small hotel providing only 42 rooms, so we can do face-to-face service and try to do our best to assist our guests.If you have another chance to visit Tokyo again, would you please remember us!We really hope that you have nice days and look forward to seeing you again!Sincerely,H.Tanaka,receptionist
by A verified traveler
Posted 14 Sep 2024
Nice Japanese style hotel with good Japanese breakfast and Japanese public bath in basement. All staff especially breakfast serving are super nice.10 min walking from the metro/rail stations. Very quiet neighborhood near Tokyo Botanical Garden.
Comment from Hotel Management
16 Sep 2024 by Receptionist, Norio Mori, Hotel Management
Thank you so much for staying with us and we thank you for your feedback, too.We are looking forward to seeing you again. Best wishes to you.
by A verified traveler
Wonderful
Posted 4 Jul 2024 on HotelsWonderful staff. So kind and helpful. I will get back to this japanese style hotel if I have to get back to Tokyo
Comment from Hotel Management
6 Jul 2024 by H.Tanaka,receptionist, Hotel Management
Thank you very much for your comment and high rating!Would you please stay with us again if you have another chance to visit Tokyo.We are always welcoming you with open aims.
by A verified traveler
Amazing, would stay again.
Posted 21 Oct 2023 on HotelsIncredibly friendly staff, for that I give a 10/10 review.
Comment from Hotel Management
1 Nov 2023 by H.Tanaka,receptionist, Hotel Management
Thank you very much for your stay with us and wonderful comment !If you have another chance to visit Tokyo again,would you please consider staying with us.We look forward to seeing you again!Sincerely,H.Tanaka,receptionist
by A verified traveler
Posted 12 Jul 2023
Comment from Hotel Management
3 Aug 2023 by Tanaka receptionist, Hotel Management
Thank you very much for your stay and high rating.If you have any chance to visit Tokyo,would you please stay at us again.We are looking forward to seeing you here in Tokyo.Sincerely,H.Tanaka,receptionist
by A verified traveler
Posted 27 Apr 2023
This was such a tranquil place to stay. We were greeted well and accommodated just as any person should be treated despite being a foreigner with limited Japanese speaking abilities. They made us feel at home and respected. The facilities in this hotel was beautiful and clean. It remains to be very quiet and relaxing. They offer free breakfast in a Japanese styled presentation. It saved us time to think of places to eat as there are not many options of food that are walkable within 30 mins. There is some fast food and cafes but not really what we are looking for while immersing in the Japanese culture. Now my favorite part is the private outdoor bath. It seema they have some essential oil added like green tea or some sort but my lord it was outstanding. For a quick stay at the akebono room it was awesome !
Comment from Hotel Management
12 May 2023 by H.Tanaka,receptionist, Hotel Management
Thank you very much for your stay and wonderful comment! We are pleased to hear that you enjoyed and felt relaxed in our hotel.Our English skill is also limited and now we are trying to polish it. Not only language skill but also manner are we trying to improve.we learned the manner and hospitality from former generation and arranged to meet present needs.The hotel is located even in the central of Tokyo, but the surrounding is relatively quiet because we don't face a main road.Your room faces a small square. You may have felt relaxed all the more. A week before you stayed cherry blossoms were full bloom and now we enjoy azalea flowers from breakfast cafeteria.As you mentioned, it is difficult to find Japanese breakfast except for chained restaurants opening 24 hour.Our breakfast is served in Japanese style with a bowl of rice and miso soup. A side dish changes everyday so as that guests staying for days could enjoy our foods. We really hope that guests have best start of the day with our breakfast ! We have only 2 rooms with an outdoor bath and these days the rooms are getting more and more popular.So it is becoming harder and harder to reserve them for several straight days.You are so lucky that the wooden bath was renewed just a few months ago. The relaxing aroma is not essential oil but natural fragrance from the wood.If you have chance to visit Tokyo again, would you please stay us again. We are always welcoming you from the bottom of our hearts.Thank you again and have nice days.Best regard.H.Tanaka,receptionist
by A verified traveler
Posted 25 Apr 2023
I only stayed for one night but it was clean and the staff was very friendly despite my coming in very late in the evening for check-in.
Comment from Hotel Management
27 Apr 2023 by H.Tanaka,receptionist, Hotel Management
Thank you very much for your stay and comment!If you have another chance to visit Tokyo again, would you please use our hotel.We are always welcoming you with open arms.Best regards.
by A verified traveler
Posted 9 Apr 2023
it is very homey. i love the surroundings, quite and peaceful and staff is very kind. we had the room with the onsen for 3 nights and we love it. it is quite big for regular size onsen. it is wooden and is very clean, they put an aroma scent to make it more relaxing. while sitting at the veranda with your hot green tea, overlooking at the pink cherry blossom tree. my kids and i are all tempted to walk down to the community park to take a picture of the flowers. it was the most beautiful sakura tree that blossoms at this time.
they also
have a massage chair located at the basement. which is very nice after a long day of walking.
everything is just perfect to this place.
Comment from Hotel Management
27 Apr 2023 by H.Tanaka,receptionist, Hotel Management
Thank you very much for your stay and comment!Iam sorry for being late for my reply.You were so lucky that you stayed at us on the time of full bloom of cherry blossom and there are only a few days of full bloom in a year. At the same time, you happened to be able to stay at the same room for 3nights.We are pleased to hear that you could enjoy our facilities like public bath or massage chairs.If you have chance to visit Tokyo again, would you please consider staying at our hotel.We are always welcoming you with open arms!Sincerely yours.
by A verified traveler
Posted 17 Feb 2020 on Hotels
It rained and the hotel owner gave me an umbrella. I was greatful.
Comment from Hotel Management
28 Feb 2020 by Receptionist, Norio Mori, Hotel Management
Thank you so much for staying with us.
You don't need to say ' grateful'.
It's a part of our jobs
We are looking forward to seeing you again.
