Ratings based on 837 Verified Reviews

4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 19 Nov 2024
The location was 2 mins from the train station and Hanzamon line takes you straight to Shibuya in 5 stops
Comment from Hotel Management
20 Nov 2024 by Nest Hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with us.It is an honor to hear that from you.We will continue to make every effort to make your stay with us a pleasant one.We look forward to seeing you again.Best regards,
4 out of 5
by A verified traveler from San Francisco

Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Nest Hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with us.It is an honor to hear that from you.We will continue to make every effort to make your stay with us a pleasant one.We look forward to seeing you again.Best regards,
3 out of 5
by A verified traveler

Posted 13 Nov 2024
Lighting was not good, super dull - bed too large for room size, little to do in the area
Comment from Hotel Management
14 Nov 2024 by Nest Hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with us.We regret that you were not satisfied with the size of your room.We will continue to make every effort to make your stay with us a pleasant one.Thank you for your time and valuable feedback.
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Great location close to transit, the room was small but to be expected. I wish there was a smoking room at the property but I was close by if not a bit awkward to figure out. Otherwise I had a very comfortable and smooth stay.
Comment from Hotel Management
8 Nov 2024 by Nest Hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with usWe regret that you were not satisfied with the size of your room.We will strive to create a comfortable space for the guests so that they will feel at home when they visit us again.Thank you for your time and valuable feedback.
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Nest Hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with us.It is an honor to hear that from you.We will continue to make every effort to make your stay with us a pleasant one.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Very clean, organized and great staff. Would recommend.
Comment from Hotel Management
1 Nov 2024 by Nest Hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with us. It is an honor to hear that from you. We will continue to make every effort to make your stay with us a pleasant one.We look forward to seeing you again.Best regards,
1 out of 5
by A verified traveler

Posted 30 Oct 2024
Just don’t. A cruise ship cabin is much larger…
Comment from Hotel Management
31 Oct 2024 by Nest Hotel Tokyo Hanzomon, Hotel Management
Dear guest. Thank you for staying with us. We regret that you were not satisfied with the size of your room.We will strive to create a comfortable space for the guests so that they will feel at home when they visit us again.Thank you for your time and valuable feedback.
3 out of 5
by A verified traveler

Posted 16 Oct 2024
Very conveniently located to explore the heart of Tokyo.
Comment from Hotel Management
16 Oct 2024 by Nest Hotel Tokyo Hanzomon, Hotel Management
Thank you very much for your stay at Nest Hotel Tokyo Hanzomon.Our hotel is a 30-second walk from Hanzomon Station Exit 1.It is also within walking distance of Nagatacho Station and Kojimachi Station, making it a convenient location for our guests.We will continue to make every effort to make your stay with us as comfortable as possible.We look forward to welcoming you again when you come to the neighbourhood.Thank you for taking the time to give us your valuable feedback.
1 out of 5
by A verified traveler

Posted 22 Sep 2024
The room was unclean with previous guests hairs all over the place and provided pyjama.
Comment from Hotel Management
23 Sep 2024 by ネストホテル東京半蔵門, Hotel Management
この度はネストホテル東京半蔵門にご宿泊いただき、誠にありがとうございます。ご滞在中は清掃に不備があり、ご不快な思いをさせてしまい大変申し訳ございません。深くお詫び申し上げます。清掃業務の見直し、ならびに指導の徹底に努めて参ります。お忙しい中、貴重なご意見をいただき誠にありがとうございました
3 out of 5
by A verified traveler

Posted 10 Sep 2024
Extremely tiny rooms, can't move around, one need to sit down so another one can walk around; moved in with dust in some spots, they cleaned the room and again left the same spots with the dust on it, like the tv and corners. Otherwise the staff was friendly and helpful.
Comment from Hotel Management
11 Sep 2024 by Nest hotel Tokyo Hanzomon, Hotel Management
Thank you for staying at Nest Hotel Tokyo Hanzomon.We regret that you were not satisfied with the size of your room.We will use your feedback to create a comfortable space so that our guests can relax and enjoy their stay without stress.Thank you very much for taking the time to provide us with your valuable feedback despite your busy schedule.