Ratings based on 1,451 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Anaheim
Posted 27 Nov 2024
The hotel was in a great location close to the subway and many restaurants. The rooms are quite small.
by A verified traveler
Posted 27 Nov 2024
Clean and quiet hotel near stations and with excellent staff.
by A verified traveler
Posted 27 Nov 2024
Although very compact every little detail has been thought of and sorted out. Has nice restaurants in the hotel, expensive but classy. Tea time good touch. Laundry room. Even a small gym. For a hectic city like Tokyo, I’m glad I chose this hotel.
by A verified traveler
Posted 26 Nov 2024
I would definitely stay here again. Very clean and friendly. It was nice to be near a train station.
Comment from Hotel Management
27 Nov 2024 by Yoko Takata, Hotel Management
Dear Mr. Brandon,Thank you for your kind words. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness and friendliness of our hotel, as well as our convenient location near the train station. We look forward to welcoming you back in the future.Best regards,Hotel Niwa TokyoYoko Takata
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Hotel Niwa Tokyo, Hotel Management
Dear Xian,Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us.Warm regards,Hotel Niwa Tokyo
by A verified traveler
Posted 22 Nov 2024
Great
Comment from Hotel Management
23 Nov 2024 by Yoko Takata, Hotel Management
Dear Ms. Aura,Thank you for your positive feedback! We are delighted to hear that you had a great experience at Hotel Niwa Tokyo. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Best regards,Hotel Niwa TokyoYoko Takata
by A verified traveler
Posted 20 Nov 2024
Really enjoyed this hotel. It has every little touches that make a hotel special. Very clean and with exceptional amenities. Highly recommended it.
Comment from Hotel Management
21 Nov 2024 by Hotel Niwa Tokyo, Hotel Management
Dear Serge, we are delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back soon. Warm regards, Hotel Niwa Tokyo
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hotel Niwa Tokyo, Hotel Management
Dear Michael, thank you for your positive rating. We appreciate your feedback and look forward to welcoming you back soon. Best regards, Hotel Niwa Tokyo
by A verified traveler
Posted 19 Nov 2024
Great location and good blend between Western and Japanese culture!
Comment from Hotel Management
20 Nov 2024 by Yoko Takata, Hotel Management
Dear Mr. Michael, Thank you for your positive review! We are delighted to hear that you appreciated our hotel's location and the blend of Western and Japanese culture. We look forward to welcoming you back soon. Best regards, Hotel Niwa TokyoYoko Takata
by A verified traveler
Posted 18 Nov 2024
Niwa is an oasis. Highly recommended.
Comment from Hotel Management
20 Nov 2024 by Hotel Niwa Tokyo, Hotel Management
Dear Mr. Paul,Thank you for recommending Hotel Niwa Tokyo as an oasis. We are delighted to hear that you had a positive experience. We look forward to welcoming you back soon. Best regards, Hotel Niwa TokyoYoko Takata
