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Hotel Niwa Tokyo

4.0 star property
Hotel with 2 restaurants, near Tokyo Dome

Choose dates to view prices

your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Hotel Niwa Tokyo

Terrace/patio
Exterior
In-room safe, soundproofing, free WiFi, bed sheets
Property amenity
Property amenity
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

9.4 out of 10
Guests loved the amenities.
    • GymGym
    • Breakfast availableBreakfast available
    • Air conditioningAir conditioning
    • HousekeepingHousekeeping
    • Free WiFiFree WiFi
    • 24/7 front desk24/7 front desk
The price is P8,449
P10,224 total
includes taxes & fees
Sep 17 - Sep 18

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Standard Twin Non Smoking (High Floor)

In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Non Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
Renovated in 2022
Private bathroom
Bidet
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Hollywood Twin, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Hollywood Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking (160cm bed, March,2022 Renovated)

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (160cm bed, March,2022 Renovated)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (High Floor)

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Non Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (160cm bed)

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (160cm bed)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Triple Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Signature Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Signature Twin Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Signature Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Comfort Twin Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Twin Room, Non Smoking, Jetted Tub (High Floor)

In-room safe, soundproofing, free WiFi, bed sheets

Premium Twin Room, Non Smoking, Jetted Tub (High Floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Separate bathtub and shower
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Triple Room, Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Comfort Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Premium Double 1 King Bed, Non Smoking, Jetted Tub (High Floor)

In-room safe, soundproofing, free WiFi, bed sheets

Premium Double 1 King Bed, Non Smoking, Jetted Tub (High Floor)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Separate bathtub and shower
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

Exterior

Run of the House

Highlights

Soundproofed
Air conditioning
Refrigerator
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Double Room, Non Smoking (without desk)

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (without desk)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Semi-double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

Triple

  • Sleeps 3

Twin

  • Sleeps 2

Double

  • Sleeps 2

Double

  • Sleeps 2

Triple

  • Sleeps 3

Twin

  • Sleeps 2

Semi-double

  • Sleeps 2

Twin

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (High Floor)

In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room (High Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Triple Room

In-room safe, soundproofing, free WiFi, bed sheets

Signature Triple Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room (High Floor)

In-room safe, soundproofing, free WiFi, bed sheets

Premium Twin Room (High Floor)

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room (High Floor)

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room (High Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Without Desk

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room Without Desk

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room（High Floor)

In-room safe, soundproofing, free WiFi, bed sheets

Premium Double Room（High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Signature Twin Room

  • Sleeps 2
  • 2 Double Beds

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9.4 out of 10, Exceptional, (2117)
The price is P8,381
P10,417 total
includes taxes & fees
Sep 17 - Sep 18
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About the neighborhood

Map
1-1-16 Kandamisaki-cho, Chiyoda-ku, Tokyo, Tokyo, 101-0061

What's nearby

  • Tokyo Dome - 13 min walk
  • Nippon Budokan - 19 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Yasukuni Shrine - 3 min drive
  • Ameyoko Shopping District - 4 min drive

Getting around

  • JR Suidōbashi Station - 5 min walk
  • Jimbocho Station - 6 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪名代富士そば 水道橋店 - ‬2 min walk
  • ‪海南鶏飯 - ‬2 min walk
  • ‪恵比寿土鍋炊ごはんなかよし水道橋店 - ‬2 min walk
  • ‪サンマルクカフェ 水道橋東口店 - ‬2 min walk
  • ‪バインミーサンドイッチ - ‬2 min walk

About this property

Hotel Niwa Tokyo

Upscale hotel revitalized in 2022 and located near Tokyo Dome
Located close to Imperial Palace East Gardens and Ameyoko Shopping District, Hotel Niwa Tokyo provides a terrace, dry cleaning/laundry services, and a gym. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), an elevator, and a vending machine
  • A 24-hour front desk, multilingual staff, and a front-desk safe
  • 2 meeting rooms, concierge services, and luggage storage
  • Guest reviews speak highly of the dining options, breakfast, and overall value
Room features
All 229 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and bidets
  • LED light bulbs, refrigerators, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available for a fee: JPY 4,000 per person
  • 2 restaurants

Restaurants on site

  • Dining LIEU
  • Japanese Cuisine YUKURI

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Niwa
Hotel Niwa Tokyo
Hotel Tokyo Niwa
Niwa Hotel
Niwa Hotel Tokyo
Niwa Tokyo
Niwa Tokyo Hotel
Tokyo Hotel Niwa
Tokyo Niwa Hotel
Hotel Niwa Tokyo Japan
Hotel Niwa Tokyo Hotel
Hotel Niwa Tokyo Tokyo
Hotel Niwa Tokyo Hotel Tokyo

Frequently asked questions

Is Hotel Niwa Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Niwa Tokyo?

As of Sep 16, 2024, prices found for a 1-night stay for 2 adults at Hotel Niwa Tokyo on Sep 17, 2024 start from P 8,449.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Niwa Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Niwa Tokyo?

Check-out is at 11 AM.

Where is Hotel Niwa Tokyo located?

Located in Chiyoda, this hotel is within 1 mi (2 km) of Tokyo Dome and Imperial Palace East Gardens. Ameyoko Shopping District and Asakusa Shrine are also within 6 mi (10 km). Jimbocho Station is 6 minutes by foot and Suidōbashi Station is 7 minutes.

Hotel Niwa Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1118 out of 1391 reviews" "
Rating 8 - Good. 203 out of 1391 reviews" "
Rating 6 - Okay. 51 out of 1391 reviews" "
Rating 4 - Poor. 9 out of 1391 reviews" "
Rating 2 - Terrible. 10 out of 1391 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Ryan

Stayed 1 night in Aug 2024

10/10 Excellent

Alfred

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff was friendly, polite, helpful. Our stay was pleasant and comfortable. We were very appreciative of the relaxation floor. All hotels should have this feature.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to the Tokyo Dome. Very stylish and pretty room with great view. There was a television for the bathtub. This was also the only hotel on our whole trip that had coin laundry on the premises rather than just the expensive laundry services. Very cool relaxation room with massage chairs open 24hrs. I used the massage chairs both nights of our stay. Has a gym but I wish it had some weights as well as cardio equipment. They helped arrange our transportation to the airport. All in all a great experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Drue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place with many extra features.
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Justin

Stayed 3 nights in Aug 2024

10/10 Excellent

YiFan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely polite and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a quiet area with walkable dinning options as well as train stations
Stayed 2 nights in Sep 2024

10/10 Excellent

SUGINO

Stayed 1 night in Jun 2024

10/10 Excellent

Chongyang

Stayed 4 nights in Aug 2024

10/10 Excellent

John, Stratford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel Ntutumu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay at the hotel. Everything was on point I specially loved the breakfast and the staff friendliness and confortable bed for a good night sleep.
Stayed 4 nights in Aug 2024

6/10 Okay

Chin

Stayed 5 nights in Aug 2024

10/10 Excellent

Juliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how welcomed I felt and how helpful the staff was, the property was amazing all the amenities were very pleasant after a long day of walking and shopping.
Stayed 6 nights in Aug 2024

10/10 Excellent

CHRISTOPHER D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very attending. Access to transportation is easy. Hotel and restaurant are very clean and does was really good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rashamella

Traveled with family
Liked: Property conditions & facilities
everything was great!
Stayed 6 nights in Aug 2024

10/10 Excellent

Ilina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most lovely hotel in all of Tokyo. I wouldn’t bother staying somewhere else as the staff, rooms, and quality of service are all outstanding. We stayed in Japan for around one month and chose to stay at this hotel twice during our trip. I would only recommend this hotel to all my family and friends staying in Tokyo. It is magnificent!
Stayed 4 nights in Aug 2024

10/10 Excellent

Chenjerai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and approachable Very helpful Liked the bathing salts Liked the pyjamas Liked the bath tub - water level marked for sustainability purposes Liked the support for sustainability Liked the level 3F with laundry facilities, gym, relaxation room and balcony very soothing listening to the falls of the water, oh the best part was the massaging chairs - very excellent
Stayed 5 nights in Aug 2024

10/10 Excellent

Takahisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were attentive and professional greeting us when we entered the hotel. As we were checking in they were doing a raffle giveaway and my son won some snacks, which was a nice touch. The room was clean and well designed. The hotel overall appeared relaxing with an outside garden visible from the restaurant and a relaxation room on the lower floor and garden on the top floor. The breakfast buffet was well stocked. The location was convenient to transportation and the Tokyo Dome. Finally, I had forgotten my passport in the safe in the room and they called and left a message to let me know and were courteous when I returned to pick it up.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Ottawa

Business traveler, Traveled with partner
Fine
Stayed 4 nights in Aug 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay with very friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

SCOTT, LOS ANGELES

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I’m still wondering why this hotel receives such high scores. We didn’t receive the upgrade we expected and our room was as average as average gets. Cramped, no view, and overpriced. The only bright side was the breakfast buffet, otherwise completely forgettable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gail Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were hugely impressed with the hotel, the staff are exceptional- fantastic ambassadors for the establishment. The surrounding area is deceiving. We thought the Main Street (just around the corner) was just a mixture of eateries and bookstores but the wider area is so much more. The hotel will be able to guide you to areas of interest. I am so glad that I decided to stay at Hotel Niwa and recommend it in a heartbeat.
Stayed 9 nights in Aug 2024

8/10 Good

Nancy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The hotel rooms could use a little sprucing up. The staff was very courteous and competent. Not sure why we didn’t get the VIP upgrade we were promised.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Service and staff at Hotel Niwa are amazing, they let us leave our luggage a day before our check in and made sure our bags were already in our room. The only thing to call out is that hotel rooms are very small with not much space, if you have more than 1 suitcase and are travelling with someone else just take notes! Location is also a bit further out from your normal tourist places but train station is a short 5 min walk away.
Stayed 2 nights in Aug 2024