Ratings based on 968 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Lovely property
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Very clean hotel. Metro subway is walking distance to anywhere you want to go in the city.
It has a very nice japanese garden also.
by A verified traveler from Bellevue
Posted 13 Nov 2024
The major reason I booked this hotel was because of the beautiful garden.
by A verified traveler
Posted 7 Nov 2024
Property was in a good area, close to trains and restaurants. Restaurants inaide the hotel were unfortunately way over priced. There is a Tully's cafe and Family via garden tower walkway and go down to level 2. Or across the street from the Rolls Royce showroom is a city bakery. Onsite Japanese gardens were lovely. Rooms were musty and smelled stale (old smoke?) But clean! Very good counter staff and luggage staff.
by A verified traveler
Posted 6 Nov 2024
Amazing beautiful massive hotel . Great service lovely views , so many options. will definitely stay again .
by A verified traveler
Posted 5 Nov 2024
Very nice and clean with big hotel rooms!
by A verified traveler
Posted 4 Nov 2024
I have lived and traveled in Japan for over 50 years, and this is only hotel I come back to, time and again.
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 30 Oct 2024
